COMPANY DESCRIPTION

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations.
With offices located globally, you’re never far away from our services. Working from 113 offices in 46 countries, we make the difference to projects across the real estate, infrastructure and natural resources sectors worldwide.
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

QUALIFICATIONS

• 7+ years’ experience within major capital programs with experience working on metro rail projects or projects of a similar scale and complexity
• Further demonstrated experience / knowledge of the following is required:
• Providing strategic leadership and direction within a large and complex organisation
• Developing and implementing new processes within a large organisation
• Administrating contracts
• Developing successful relationships that benefits programme performance and delivery metrics
• Driving best practice in technical activities, processes, policies, and standards
• Have an understanding of design and delivery requirements of technically complex projects in the architectural / engineering / construction sectors
• Dealing with a range of stakeholders at all levels across the organisation influencing the improvement of process and providing guidance to support project delivery and reporting

Additionally, the Project Manager will be required to possess the following skills:

• Ability to work within multi-disciplinary functions and teams while ensuring that all onboarding management related tasks are conducted in a timely and accurate manner
• Ability to operate and execute effectively in a dynamic, fast-paced environment with multiple priorities and challenging deadlines
• Strong ability managing relationships, at executive and operational levels
• Ability to drive team participation and high performance
• Excellent written and verbal communication skills with strong analytical ability
• Strong team leadership skills with an ability to influence to drive effective decision making
• Strong ability to multitask, prioritize, and work well under pressure to meet established deadlines
• Well-developed interpersonal and communication skills along with high personal motivation and energy
• Ability to develop long term relationships with all team members, and effectively balance people and processes

Formal Education Qualifications

• Minimum Level 8 degree (or equivalent) in relevant subject area e.g., project management, engineering, supply chain, procurement, human resources, business, or related disciple
• Level 9 Masters in relevant field would be advantageous (or equivalent masters)

• Oversee the day-to-day onboarding and offboarding of resources from multiple Consultants working in partnership to deliver the Client Partner services and ensure the ongoing and seamless delivery of these services.
• Build and maintain positive relationships with project stakeholders, including clients, contractors, and internal teams.
• Manage a team of direct reports supporting the on/offboarding function
• Implement a system of continuous improvement whereby the on/offboarding processes can be scaled up and down to meet the growing demands of the Client organisation
• Develop technical solutions and workflows for on/offboarding processes and lead multidisciplinary teams to design and implement these processes
• Provide guidance and training to teams and stakeholders as part of the onboarding process
• Ensure compliance with contract management standards, contractual terms and conditions including reporting requirements, as well as legal, regulatory, and client policies and procedures, in the execution of the contract administration activities for the Client Partner Services Contract.
• Attend and assist in preparation of any early warning or other meetings required by the Client Partner Services Contract.
• Prepare and review Onboarding material including handbooks, presentations and training
• Where required, assist in setting up key contractual performance indicators and in the monitoring of same to aide in contract performance management specific to on/offboarding of personnel.
• Interface with the Client Partner commercial team to ensure accurate data on deployed resources is utilised in the payment application process ensuring that any payments due reflects true cost of works in accordance with the contract.
• Identify and mitigate any risks associated with the effective onboarding and offboarding of Client Partner resources.
• Oversee the development, implementation, and maintenance of procedures, processes and systems to ensure compliance with the NEC 4 contract framework, assuming responsibility for the following:
• Management of large data sets relating to Client Partner resources
• Keeping records of risks and possible impacts thereof
• Managing change throughout the process
• Maintaining a Mobilisation Plan and Demobilisation Plan
• Assist in the management of any disputes that arises under the Client Partner Services Contract, ensuring that they are resolved in an efficient manner to ensure the seamless and continuous delivery of service