Project Manager - Order Management at PFSbrands

Holts Summit, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Communication, Organization, Customer Focused, Sales Orientation, Problem Solving, Team Collaboration, Attention to Detail, Technological Skills, Manufacturing Knowledge, Construction Background, Scheduling, Follow-Up, Positive Attitude, Digital Dexterity, Visual Acuity, Hearing Acuity

Industry

Food & Beverages

Description

Description PROJECT MANAGER – ORDER MANAGEMENT Reports to: Vice President – Project Management FLSA Status: Exempt SUMMARY The primary role of the Project Manager – Order Management is to monitor existing purchase orders and sales orders to ensure the success of our retailers, wholesalers, and employee-owners while embracing an ‘customer focused’ approach. This role requires effective communication and collaboration with our suppliers, sales team, customers, project management team, warehouse, and retail training team to ensure operational alignment. The Project Manager – Order Management owns the Store Opening Right-First-Time metric working to minimize mis-shipments or redirected shipments while driving overall order accuracy and customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Review and monitor purchase orders including equipment, retail technology, and direct ship orders Adjust and communicate changing ship dates or delays in purchase orders Communicate shipping / tracking information to the field for equipment Identify any potential out-of-stock issues or delayed delivery issues, and communicate effectively to the affected parties Monitor customer readiness for receipt of equipment and communicate any changes to the field Communicate with Retail Training on delivery dates to allow them to set their schedules and ensure store readiness Assist Project Management by providing the current information when circumstances change Communicate with Warehouse on order receipts and order shipments Serve as a Project Manager for assigned licensed accounts. May perform readiness assessment for larger accounts. Support Project Managers on branded accounts when required performing on-site equipment testing. Focus on achieving company goals, embrace the company’s mission and vision statement, and live according to our core values Perform all other duties as assigned QUALIFICATIONS Manufacturing, project management and/or construction background is a plus Able to work with a consistent pace with multiple departments and effectively manage a schedule Ability to gain respect and commit to a support role for the sales teams and our customers Excellent organization skills and highly detailed on schedules and accuracy Organization of business materials: internal, customer, and project files Strong work ethic, always making the company and the customer a priority Sales oriented: always focused on customer needs first Ability to effectively communicate verbally and in writing with all types of people from owners to hourly employees for business results A positive attitude Persistent in nature; follow-up is a must Technological skill sets to include use of Word, Excel, PowerPoint, Outlook and other software as required WORKING CONDITIONS Work is typically performed in normal office working conditions Job requires occasional overnight travel (Less than 25%) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit for prolonged periods of time in front of a computer daily Digital dexterity and hand/eye coordination in operation of office equipment including a computer Must have visual and hearing acuity Ability to speak to, hear, and understand others via phone and in person in English Frequently required to stand, walk, and stoop, kneel, crouch or crawl Ability to lift and carry 25 pounds on a regular basis Must be able to travel by auto or plan to work locations as needed

Responsibilities

The Project Manager – Order Management monitors existing purchase and sales orders to ensure operational alignment and customer satisfaction. This role involves effective communication with various teams to minimize mis-shipments and drive overall order accuracy.