Project Manager Repairs at Emergency Restoration Experts, LLC.

Kernersville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Customer Service, Communication, Team Leadership, Collections, MS Office, CRM Software, Restoration Industry Knowledge, Construction Industry Knowledge, Business Development, Marketing, Sales, Evening Availability, Weekend Availability, Driver's License

Industry

Construction

Description

Description About Us Emergency Restoration Experts (ERX) has been in business since 2013, serving customers with our mission “Every time we interact with others, we do so to improve their lives.” With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to excellence and customer satisfaction by following best practices and industry standards to meet the needs, wants, and desires of our customers. We are growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, biohazard, and other conditions and we have a vision to become the “Titans” of the Restoration Industry. Role Description: We are looking to hire a full-time Project Manager Repairs that will pursue and cultivate strong professional relationships with customers. Project Manager Repairs are responsible for professionally and effectively addressing customer concerns and follow through to resolution. Responsibilities: Project Manager Repairs are responsible for managing projects to provide customer service for our customers and support and direct the team as needed. Project Manager Repairs are responsible for effectively communicating with homeowners and insurance adjusters. Project Manager Repairs acts as secondary representative to clients. Project Manager Repairs provides metrics on revenue, costs, collections, and workload. Requirements Project Manager Repairs are responsible for all collections on projects. Attend weekly WIP meetings. Project Manager Repairs ensure subcontractor invoices are turned in upon completion of their work. Excellent command of MS Office and CRM Software. Knowledge of the Restoration and Construction industries is preferred. Experience in business development, marketing, or sales. Ability to work evenings and weekends. Valid unrestricted driver’s license. Benefits: Bonus/Commission Dental, Disability, Life, Medical and Vision Insurance 401K Company Match PTO – Paid Time Off Company Phone Fuel card for work-related travel Physical Environment Daily travel is required, must be able to commute daily to customer locations and on-site projects. May be in non-climate-controlled environments and may be in office environments. Noise level in the work environment can be moderate to loud.

Responsibilities

The Project Manager Repairs is responsible for managing projects to provide customer service and support the team as needed. They will effectively communicate with homeowners and insurance adjusters while addressing customer concerns.