Position: Project Manager, Security Systems – Full time
File #: 2173
Status: Full Time
Role Level: Professional Group 10 $42.77 - $53.44 (plus benefit package including pension plan) - salary commensurate with experience
Department: Security Operations
Site: Mississauga Hospital, Credit Valley Hospital, Queensway Health Centre
Hours of Work/Shifts: Monday – Friday, 0800-1600HRS (plus on-call rotation)
Posted: April 2, 2025

JOB DESCRIPTION:

The Project Manager, Security Systems reporting to the Manager of Security Operations, plays a crucial role in maintaining and enhancing the hospital’s physical security infrastructure. This role serves as the subject matter expert in security technology, ensuring a safe environment for patients, staff, and visitors. Key responsibilities include managing access control, video surveillance, and other security systems while coordinating with internal partners, vendors, and contractors to ensure seamless operations. Additionally, this position supports with investigations, provides technical expertise, and contributes to policy development to align with hospital and regulatory requirements. With a strong focus on project management, system optimization, and risk mitigation, this role is integral in advancing the hospital’s security technology framework.

POSITION SUMMARY:

• Troubleshoot security system issues and investigate incidents.
• Recommend equipment replacement and upgrade schedules based on lifecycle analysis.
• Review and analyze hardware reports and trend data to optimize system performance.
• Support existing accounts by analyzing work orders, addressing complaints, and conducting system tests.
• Develop key performance indicators (KPIs) to measure the Security Department’s success and integration within the THP community.
• Oversee the ID badging process
• Plan and execute capital projects related to security infrastructure and technology.
• Train and develop Security and Parking staff on new system implementations and operational best practices.
• Manage administrative responsibilities and collect data through security systems for reporting and analysis.
• Adjust, repair, or replace inoperative security equipment and conduct functionality tests.
• Ensure the efficient operation and technical support of security systems, including cameras, card readers, and access control modules.
• Develop, implement, and maintain security system policies and procedures to mitigate risks affecting patients, visitors, employees, and assets.
• Conduct periodic internal audits to ensure compliance with security policies and guidelines.
• Ensure all contractual obligations related to security systems are met per service agreements.
• Maintain the integrity and effectiveness of physical security systems.
• Provide recommendations for offsite security system implementations.
• Oversee all aspects of RTLS, patient wandering, and staff duress.
• Assist in overseeing Fire Safety operations as directed by senior management.
• Adapt job duties as needed based on departmental and organizational requirements as determined by senior management.
• Required to travel between all THP sites & other THP off site locations as needed
• Flexibility to support with emergencies as required.
• Required to be on-call on a six-week rotation.
• Other duties as assigned.

Skills & Experience:

• Minimum of 4-6 years of practical related experience
• Ability to read and interpret documents such as construction schematics, operating and procedure manuals
• Project Management
• Physical Security Professional (PSP) credentialing from ASIS
• Familiarity with industry trends and standards
• Demonstrate uncompromising commitment to integrity
• Strong analytical and troubleshooting skills
• Familiarity with RTLS system
• Have familiarity with security administration tools, security scanning tools, web application technologies, technical security implementations, access controls, physical security controls and administration
• Strong knowledge of Microsoft Word/Excel/Outlook/PowerPoint and common software tools to create reports
• Demonstrate an understanding and ability to deliver excellent customer service
• Excellent organizational, interpersonal and communication skills
• Ability to write clear and concise reports and make presentations

KEY QUALIFICATIONS:

The successful candidate will possess the following:

• At minimum, completion of 2-year college program in Electronic Control Systems or recognized equivalent required
• Axis Network Camera Certification
• CCNA Certification - CCNA Security/CCNA Routing & Switching
• Genetec Security Center 5.x Omnicast (Video) Technical Certification

• Genetec Security Center 5.x Synergis (Access Control) Technical CertificationGenetec Video Management Software

• Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply
  To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
  Candidates are selected on the basis of their skill, ability, experience and qualifications.
  Where these factors are relatively equal seniority shall govern providing the successful applicant.
  Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.
  In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
  All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
  Trillium Health Partners is identified under the French Language Services Act.

Please refer the Job description for details