Primary Location
VIC - Ferntree Gully
Job Description Summary
An exciting opportunity has arisen for an Account Manager to join our Service Stream team based in Ferntree Gully, Victoria.
About the Role
An exciting opportunity has arisen for a Project Manager to join our team
About the Opportunity
Services Infrastructure delivers end-to-end engineering and asset management services to leading utility and energy providers across Australia.
With a focus on the Power sectors, our success is underpinned by our resolute commitment to excellence in safety, quality, innovation and sustainability.
Nature of position: Permanent, Full Time
Location: Ferntree Gully , Vic
Reporting Line: Account Manager
Job Description
The Project Manager possesses enterprise knowledge and engages with their clients in gaining early knowledge of the client program, positioning to present unsolicited or alternative proposals that are compelling. In their engagement, the Project Manager instills client confidence leading to the presumption that Service Stream can do the job, and thus maximizing the company’s profile, whilst also listening to and acting on client feedback.

Key Responsibilities

• Opportunity Development (if incumbent has Client Manager Role);
• Work closely with key client personnel to build Service Stream’s understanding of their drivers (e.g. regulatory framework, political pressure, business strategy) including Capex/Opex programs and other future opportunities;
• Develop and maintain Client Management Plan (IMS ref number TBA) with support from BD manager;
• Promote understanding of Service Stream’s capability and leveraging from Service Stream’s current service portfolio in promoting and expanding the scope of services provided;
• Act as a focal point for Service Stream’s corporate knowledge of the client by engage in regular meetings with client as well and managing wider Service Stream’s engagement and consolidation of knowledge. Seek and act on client feedback;
• Maintain up to date list of opportunities in Compro;
• Proactively identify tender opportunities well in advance of their release to market and obtains key background information and positions Service Stream’s to be better informed and prepared than our competitors at the time of tender release;
• Report quarterly on client engagement to the leadership team;
• Achieve annual revenue and contribution budget for specified client(s).

This opportunity will suit a highly motivated and outcome driven individual who has a passion for delivering positive client outcomes, and a knack for effective stakeholder engagement.
About You
As the Project Manager takes strong personal ownership of high value projects through all stages of the project management life-cycle including successfully bidding and winning projects through to safely and profitably delivering and closing out projects in accordance with Service Stream’s project management systems. In doing so, the Senior Project Manager consults and coordinates with other key personal in the efficient management of resources and mitigation of risks.

To be successful in this role, you will have qualifications in the civil/electrical/mechanical engineering or trade space and posses the following experience and competencies:

• Demonstrated understanding of planning scheduling functions.
• Familiar with commercial, contractual, and financial aspects of projects.
• Good command of MS Project and/or similar software
• Familiar with all activities involved in setting up project teams and site establishment relating to multidiscipline projects
• Ability to work within a team
• Knowledge of applicable federal, state and local building codes and safety laws;
• Advanced math skills and the ability to understand “abstract” principles behind math and physics;
• Intermediate Microsoft Word, Excel PowerPoint & Outlook;
• Knowledge of Accounting software;
• Ability to lead and manage small teams;
• Ability to deal diligently, patiently and professionally with internal stakeholders, clients, sub-contractors and suppliers;
• Self-starter, able to determine own priorities and manage work accordingly;
• Analytical with ability to identify and suggest areas for process improvement and drive efficiency;

About Us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia’s essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups.
As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities.
Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.
Department
Operations Management
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button

Key Responsibilities

• Opportunity Development (if incumbent has Client Manager Role);
• Work closely with key client personnel to build Service Stream’s understanding of their drivers (e.g. regulatory framework, political pressure, business strategy) including Capex/Opex programs and other future opportunities;
• Develop and maintain Client Management Plan (IMS ref number TBA) with support from BD manager;
• Promote understanding of Service Stream’s capability and leveraging from Service Stream’s current service portfolio in promoting and expanding the scope of services provided;
• Act as a focal point for Service Stream’s corporate knowledge of the client by engage in regular meetings with client as well and managing wider Service Stream’s engagement and consolidation of knowledge. Seek and act on client feedback;
• Maintain up to date list of opportunities in Compro;
• Proactively identify tender opportunities well in advance of their release to market and obtains key background information and positions Service Stream’s to be better informed and prepared than our competitors at the time of tender release;
• Report quarterly on client engagement to the leadership team;
• Achieve annual revenue and contribution budget for specified client(s)

To be successful in this role, you will have qualifications in the civil/electrical/mechanical engineering or trade space and posses the following experience and competencies:

• Demonstrated understanding of planning scheduling functions.
• Familiar with commercial, contractual, and financial aspects of projects.
• Good command of MS Project and/or similar software
• Familiar with all activities involved in setting up project teams and site establishment relating to multidiscipline projects
• Ability to work within a team
• Knowledge of applicable federal, state and local building codes and safety laws;
• Advanced math skills and the ability to understand “abstract” principles behind math and physics;
• Intermediate Microsoft Word, Excel PowerPoint & Outlook;
• Knowledge of Accounting software;
• Ability to lead and manage small teams;
• Ability to deal diligently, patiently and professionally with internal stakeholders, clients, sub-contractors and suppliers;
• Self-starter, able to determine own priorities and manage work accordingly;
• Analytical with ability to identify and suggest areas for process improvement and drive efficiency