Project Manager, ServiceNow at Connection

, , United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, ServiceNow, Agile, Waterfall, Risk Management, Stakeholder Engagement, Budget Tracking, Cross-Functional Team Leadership, Change Management, Quality Assurance, Vendor Management, Deployment Planning, Post-Implementation Review, CMDB, CSM, ITOM Discovery

Industry

IT Services and IT Consulting

Description

Overview Connection has a fantastic opportunity through our Technical Staffing division for a ServiceNow Project Manager. This is a full-time contract remote opportunity with benefits. POSITION SUMMARY The ServiceNow Project Manager will lead high-impact technology initiatives from concept through delivery, owning scope, schedule, budget, risk, and stakeholder engagement. This role partners closely with cross-functional teams and executive stakeholders to deliver large-scale ServiceNow transformation initiatives using Agile, Waterfall, or hybrid methodologies, ensuring alignment with business goals and successful, on-time outcomes. Responsibilities POSITION DUTIES AND RESPONSIBILITIES Define project scope, objectives, timelines, and resource plans in close collaboration with business and technical stakeholders. Manage project financials, including cost estimation, budget tracking, forecasting, and expense control. Apply Agile, Waterfall, or hybrid delivery methodologies across multiple concurrent initiatives, adapting approach based on project complexity and team needs. Lead and coordinate cross-functional teams, assigning responsibilities, tracking progress, and driving accountability to meet delivery commitments. Proactively identify project risks, dependencies, and issues; develop mitigation strategies and ensure timely resolution. Establish clear communication plans and provide regular status updates, dashboards, and KPI-driven reporting to sponsors and leadership. Ensure all deliverables meet quality standards, technical requirements, and organizational governance expectations. Manage external vendors and partners, tracking contract performance and ensuring adherence to service-level agreements. Evaluate and manage change requests, conducting impact analysis and securing appropriate approvals. Develop and manage detailed release and deployment plans, coordinating closely with technical and business teams to ensure smooth rollouts. Conduct post-implementation reviews, finalize documentation, and ensure seamless transition of solutions to operations. Lead large-scale ServiceNow transformation initiatives within enterprise environments. Deliver and support multiple ServiceNow modules, with strong preference for experience implementing CMDB and CSM, and a solid understanding of CSDM and ITOM Discovery processes. Min Max Qualifications DESIRED PROFESSIONAL SKILLS AND EXPERIENCE Bachelor’s degree in Computer Science, Information Systems, or a related field preferred. 15+ years of progressive experience leading and delivering complex technology projects. 10+ years of hands-on experience leading and implementing ServiceNow initiatives in large-scale enterprise environments.

Responsibilities

The ServiceNow Project Manager will lead high-impact technology initiatives, managing scope, schedule, budget, and stakeholder engagement. They will coordinate cross-functional teams and ensure successful delivery of ServiceNow transformation initiatives.