Project Manager at SERVPRO of Augusta

, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Detail-Oriented, Multi-Tasking, Interpersonal Skills, Customer Service Skills, Organizational Skills, Self-Motivated, Goal-Oriented, Microsoft Office, Xactimate, Job File Processes, Quality Assurance, Written Communication, Verbal Communication, Listening Skills, Professionalism

Industry

Facilities Services

Description

Benefits: 401(k) matching Health insurance Paid time off Do you love helping people through difficult situations? Then, don’t miss your chance to join SERVPRO® of Augusta as a new Project Manager. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® of Augusta employee, you will receive a competitive pay rate with opportunity to learn and grow. Primary Responsibilities · Monitor job file status · Monitor job file audit status · Maintain job file WIPs · Monitor and ensure client requirements are followed · Review and validate initial field documentation · Create preliminary estimate · Daily job file coordination · Perform job file backup · Maintain internal and external communications · Prepare job file reports · Complete and review job file documentation for final upload and the audit process · Complete job file audit process · Perform job close-out · Assist other departments, as needed Position Requirements · 2+ year(s) of administrative or office-related experience · Experience with writing estimates, job file processes, and quality assurance a plus · Experience in service industry environment a plus · Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times · Polite, confident, and excellent customer service skills, including listening and questioning skills · Ability to remain calm and professional during tense or stressful situations · Excellent organizational skills and strong attention to detail · Very self-motivated and goal-oriented · Ability to multi-task · Capability to work in a fast-paced, team-oriented office environment · Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) · Ability to learn new software, including Xactimate® and proprietary software · Minimum of HSD/GED preferred · Ability to successfully complete a background check subject to applicable law Hours · 40 hours/week, flexible to work overtime when required · Vary between 7 a.m. and 7 p.m.

Responsibilities

The Project Manager will monitor job file status, maintain job file WIPs, and ensure client requirements are followed. They will also prepare job file reports and assist other departments as needed.