Project Manager - Spanish/Portuguese Speaker - Cairo, Egypt at DeepSource Technologies
Cairo, Cairo, Egypt -
Full Time


Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Project Management, Customer Service, Technical Affinity, Problem Solving, Risk Mitigation, Escalation Management, Communication, Time Management, Resource Management, Mentoring, Quality Assurance, Performance Measurement, Team Leadership, Customer Requirements, Sales Collaboration, Issue Resolution

Industry

IT Services and IT Consulting

Description
● Manage medium to high level complexity projects or programs ● Coordinate project plans by monitoring schedules and ensuring quality in all deliveries ● Be the primary point of contact on the project with the customer ● Work with the Sales team to understand the services sold and the customer requirements ● Handle a variety of customer issues through multiple communication channels ● Lead your project team to successful completion of the project ● Ensure quality and performance measurements are met and provide feedback to management ● Guarantee the successful completion of required achievements and system-based project closure ● Manage escalations and deal with management and executives to resolve issues ● Mentor newly hired PMs until they are ready to solo ● Ability to communicate clearly and handle more than one project simultaneously ● Customer service skills and a customer-first approach ● Technical affinity ● Capability to manage and prioritize time and resources to meet project requirements ● Problem solving skills ● Risk mitigation and escalation management ● PMP certificate preferrable Medical Insurance
Responsibilities
Manage medium to high complexity projects, ensuring quality in all deliveries and acting as the primary point of contact with customers. Lead project teams to successful completion while managing escalations and mentoring new project managers.
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