DESCRIPTION AND REQUIREMENTS

Key Responsibilities:

Project Management & Digital Transformation:

• Lead E2E implementation of systems;
• Enable new Digital Transformation projects, ensuring smooth post-production transitions and end-user support.
• Work with functional teams to address new requirements.
• Improve training packages for end users;
• Provide ongoing support for system enhancements related to Digital Transformation and their impact on E2E business operations.
• Drive Sales Insight adoption to enhance KPI tracking and Opportunity Management (Opps) performance.
• Improve business measurement systems and analytics.
• Manage Change Management (OCM) processes, including communication planning and training coordination.
• Maintain account continuity and territory mapping.
• Participate in weekly cadence meetings to discuss system improvements;
• Contribute to global Digital Transformation projects;
• Perform weekly account reviews, ensuring data integrity across accounts, territories, and contacts.
• Identify and deactivate duplicate accounts while maintaining proper territory alignment.
• Coordinate with ISG teams to synchronize territory assignments and account deactivation processes.
• Conduct weekly reviews of overdue opportunities, providing guidance to Sales for corrective action.
• Provide first-level support for tools, troubleshooting errors and managing support tickets.
• Assist in user creation within Dynamics and conduct an annual user validation audit.

Qualifications & Skills:

• Bachelor’s degree in business administration, Information Systems, Project Management, or a related field.
• 3+ years of experience in project management, digital transformation, or business process improvement.
• Strong understanding of SAP, Dynamics 365, LBP, and CRM tools.
• Excellent communication skills and ability to collaborate across cross-functional and global teams.
• Strong problem-solving skills and ability to work in a fast-paced, dynamic environment.
• Fluent in Spanish and English (Portuguese is a plus).

Additional Locations:

• Peru - Lima - Lima
• Peru - Lima - LIMA
• Peru

• Peru - Lima

• Peru - Lima - Lima , * Peru - Lima - LIM

Please refer the Job description for details