Project Manager at SSC HR Solutions

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Vendor Management, Risk Management, Communication, Negotiation, Quality Assurance, Budget Management, Stakeholder Communication, Project Planning, Implementation, Deployment, Change Management, Digital Banking, Mobile Banking, Internet Banking, Agile, PMP

Industry

Human Resources Services

Description

1. Project overview Background: Adding new features on KFH Digital channels (Mobile Banking and Internet Banking) to facilitate the customer banking experience . Project scope: Mobile Banking: Manage/monitor all related activities in place for enhancing mobile banking application starting from project execution till project closure, including following up with our external vendors and all related stakeholders. Online Banking: Manage/monitor all related activities in place for enhancing online banking application starting from project execution till project closure, including following up with our external vendors and all related stakeholders. 2. Services and responsibilities of the outsourced PM Project planning: Collaborate with internal and vendor teams to develop detailed project plans, timelines, and resource allocation. Vendor management: Serve as the primary point of contact between the bank and the external vendor. Oversee vendor performance, ensure adherence to contract terms, and resolve any issues. Risk management: Identify potential project risks, such as delays or integration issues, and develop mitigation strategies. Scope and change management: Manage changes to the project scope, ensuring proper documentation and approval. Budget management: Monitor the project budget and ensure cost-effectiveness. Stakeholder communication: Provide regular updates to all stakeholders, including senior management, on project status, progress, and issues. Quality assurance: Oversee the vendor's QA process and define quality standards for all deliverables. Implementation and deployment: Manage the rollout of enhancements and ensure a smooth transition to live operation. 3. Deliverables Project documentation: Detailed project plans, requirements specifications, and a work breakdown structure. Progress reports: Weekly or bi-weekly status reports summarizing progress, risks, and next steps. Vendor performance reports: Regular reports assessing the vendor's performance against SLAs and project milestones. Risk and issue log: A continuously updated document to track and manage all project risks. Acceptance criteria: Document outlining the criteria for accepting the vendor's deliverables. Project closure report: A final summary of the project's success and lessons learned. Qualifications and expertise Experience: 5-7 years of project management experience, preferably within the financial services and digital channels or a related technology sector. Domain knowledge: Experience managing mobile and internet banking projects is essential. Skills: Strong communication, negotiation, vendor management, and risk management skills. Certifications: Relevant certifications such as PMP, Agile, or PRINCE2 are a plus. 6. Assumptions and conditions Work mode: on-site.

Responsibilities

The Project Manager will oversee the enhancement of mobile and online banking applications, managing all related activities from project execution to closure. This includes vendor management, risk management, and ensuring effective communication with stakeholders.