What you will be responsible for
Project Delivery
- Lead the successful delivery of technology projects and workstreams from initiation through closure.
- Develop and maintain project plans, schedules, milestones, dependencies, and resource requirements.
- Manage scope, timelines, budgets, risks, issues, assumptions, and change controls.
- Ensure projects are delivered on time, within scope, and aligned to business objectives.
- Drive accountability and execution across cross-functional teams and stakeholders.
- Coordinate dependencies across multiple technology and business teams operating in a global environment.
- Proactively identify and mitigate delivery risks to ensure successful project outcomes.
Program Governance & Reporting
- Facilitate project governance activities, steering committee meetings, executive reviews, and leadership updates.
- Produce concise executive reporting, dashboards, project metrics, and key performance indicators.
- Ensure adherence to organizational project management standards, controls, and governance requirements.
- Maintain project documentation, RAID logs, financial tracking, action plans, and project reporting artifacts.
- Drive transparency and accountability through structured reporting and governance processes.
Stakeholder Management
- Build trusted partnerships across Technology, Engineering, Operations, Cybersecurity, Architecture, Vendor Management, Procurement, Finance, and Business teams.
- Lead discussions to drive alignment, decision-making, issue resolution, and risk mitigation.
- Communicate project status, accomplishments, risks, dependencies, and recommendations to both technical and executive audiences.
- Facilitate collaboration and consensus among stakeholders with competing priorities.
Financial & Vendor Management
- Support project budgeting, forecasting, financial planning, and spend tracking activities.
- Coordinate vendor deliverables and support vendor governance processes when required.
- Track project financials and ensure alignment with approved budgets and business objectives.
- Assist with statement of work reviews, contract oversight, and vendor management activities.
Continuous Improvement
- Identify opportunities to improve project delivery practices, governance processes, reporting, and operational efficiency.
- Promote the use of automation, analytics, AI-enabled tools, and modern project management practices to improve delivery outcomes.
- Leverage AI-powered tools and workflow automation to enhance reporting quality, project planning, governance effectiveness, risk identification, and team productivity.
- Contribute to the ongoing evolution of PMO standards, methodologies, tooling, and best practices.
Innovation & Digital Enablement
- Identify opportunities to apply automation, AI, and data-driven insights to improve project delivery and operational effectiveness.
- Evaluate emerging technologies, delivery practices, and productivity tools that drive efficiency and scalability.
- Champion adoption of modern ways of working that enhance team productivity, collaboration, quality, and business outcomes.
What we value
We are looking for candidates who demonstrate:
- Strong ownership and accountability.
- Exceptional execution and delivery focus.
- Excellent problem-solving and critical-thinking capabilities.
- Strong organizational and planning skills.
- Ability to manage competing priorities in a fast-paced environment.
- Exceptional stakeholder management and influencing skills.
- Effective communication across technical and non-technical audiences.
- A continuous improvement mindset.
- Ability to operate independently while collaborating effectively across global teams.
- Curiosity and willingness to adopt emerging technologies, including AI and automation, to improve delivery excellence and operational efficiency.
Education and Preferred Qualifications
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related discipline.
- 5+ years of project or program management experience delivering enterprise technology initiatives.
- Experience leading infrastructure, cloud, cybersecurity, networking, data center, modernization, transformation, technology operations, or risk remediation projects.
- Experience managing multiple projects simultaneously within complex matrix organizations.
- Demonstrated experience using AI-enabled tools, automation platforms, or advanced analytics to improve project execution, operational efficiency, reporting, or decision-making.
- Budgeting, financial management, and forecasting
- Strong data analysis and problem-solving capabilities
- Executive reporting and dashboard development
- Risk, issue, dependency, and change management
- Vendor management and third-party delivery coordination
- Agile, Hybrid, and Waterfall delivery methodologies
- Cybersecurity, resiliency, and technology risk management initiatives preferred
- Financial services industry experience preferred.
- Project management certifications such as PMP, Prince2, Agile, Scrum Master, SAFe, or equivalent certifications are highly desirable.