SUMMARY

At Expedition Communications, we help our clients stay connected. Expedition Communications goes where their clients’ telecommunications needs take them.
Expedition Communications is an award-winning, veteran-owned company and a global VSAT and satellite network system integrator. Expedition Communications was founded with a vision to provide reliable and affordable satellite telecommunications systems and support services to military, government, nonprofit organizations, and large telecommunications customers around the world.

JOB SUMMARY:

As a Project Manager, you will play a crucial role in driving the success of Expedition Communication’s products and services for satellite-based platforms.
With your assigned customer accounts, you will be responsible for overseeing the planning, execution, and completion of satellite communication projects that involve the installation and maintenance of VSAT systems. These systems are used to provide broadband internet, voice, and data services.
In this role you are customer facing and supporting their needs for satellite installations and/or services via full cycle project planning. You will monitor and track the progress of the project; organize logistics; and work to ensure goals and timeline are aligned, via managing expectations and communications. Externally, you will coordinate with our clients to schedule times on-site and coordination of any clearance/equipment needs. You’ll also coordinate with vendors to ensure timelines are met while also providing regular updates on the status of installation deliverables to our customers.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree, Business Administration, Communications preferred
• 4-7 years of project management experience with similar experience and proven success
• Strong knowledge of project management systems and methodologies; PMP Certification preferred
• Experience in managing complex technical projects; preferably installations for technical products
• Proficiency in tools such as Salesforce (or other CRM) Visio, SharePoint, and other project management software; Salesforce required.
• Familiarity with project portfolio management principles
• Excellent organizational and time management skills
• Strong problem-solving and decision-making abilities
• Effective communication and interpersonal skills

Manage and oversee the entire project lifecycle, from initiation to completion
Develop and maintain project plans, including scope, schedule, budget, and resources
Coordinate with cross-functional teams to ensure project deliverables are met
Site Assessments: Overseeing the site survey to determine optimal locations for VSAT equipment (satellite dish, modem, etc.)
Coordination with Vendors: Managing relationships with hardware and software vendors, satellite operators, and subcontractors involved in installation

Logistics Management: Coordinating delivery and installation of VSAT hardware, such as satellite dishes and modems

• Liaison with clients and internal project stakeholders throughout project life cycle
• Monitor project progress and provide regular status updates to stakeholders
• Ensure that projects are implemented on-time and on-budget using the specified product and services sets sold by the sales team
• Identify and manage project risks and issues, implementing mitigation strategies as needed
• Alert key stakeholders to any risks/issues that may arise.
• Facilitate effective communication and collaboration among team members
• Create case orders and work orders via SalesForce