Project Manager - Telephony & Unified Communications at C1

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

120000.0

Posted On

20 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Telephony, Unified Communications, Avaya, Cisco, Microsoft, Genesys, VoIP, Stakeholder Management, Resource Allocation, Risk Management, Budget Management, Vendor Management, Project Planning, Technical Feasibility, Data Analysis

Industry

IT Services and IT Consulting

Description

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1. Overview The Project Manager will be responsible for interfacing in complex projects with customers. This position will be the trusted C1 customer interface and work closely with our architect and consulting teams in delivering success engagements. Responsibilities Coordinates internal resources and third parties/vendors for the flawless execution of projects Ensures all projects are delivered on-time, within scope and within budget Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensures resource availability and allocation Develops a detailed project plan to monitor and track progress Manages changes to the project scope, project schedule and project costs using appropriate verification techniques Measures project performance using sanctioned tools and techniques Reports and escalates to management as needed Manages the relationship with the client and all stakeholders Performs risk management to minimize project risks Establishes and maintains relationships with third parties/vendors Identifies, tracks, and manages project issues Tracks project performance, specifically to analyze the successful completion of short and long-term goals Meets budgetary objectives and makes adjustments to project constraints based on financial analysis Manages, tracks, and reports on project billing milestone status and completion schedule Develops comprehensive project plans to be shared with clients as well as other staff members Uses and continually develops leadership skills Develops spreadsheets, diagrams and process maps to document needs Forecasts project revenue and ensures revenue commitments to the business are met Qualifications Required Qualifications 4-8 years of project management experience 2+ years of experience in a professional services environment Experience with Avaya, Cisco, Microsoft, or Genesys product lines - telephony, VoIP, unified communications Strong track record of delivering complex solutions with lots of cross team dependencies Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence Experience creating and maintaining project plans, issue logs, risk register, and status reports Strong technical aptitude, organization, analytical, and project management skills Experience working and communicating with Executive level management Excellent written and oral communications skills that are audience appropriate with appropriate style and delivery to influence audience Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisions Ability and willingness to adapt to change and work in a fast paced environment Desired/Preferred Qualifications Ability and willingness to adapt to change and work in a fast paced environment PMP, Six Sigma Green Belt (ASQ), CBAP Experience with Continuous Improvement Initiatives Data analysis and BI skills Experience with Microsoft SharePoint and/or SmartSheets BS/BA degree in business, project management, MIS, computer science, or related field Additional Information C1 BENEFITS* 401(k) Plan (35% employer match per dollar up to 10% employee contribution) * Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser) * RX Home Delivery * HSA with Employer Contribution* In-vitro Fertility (treatment coverage)* Dental* Vision (2 plans: 12-month and 24-month frames allowance)* FSA Plans (Healthcare, Dependent Care and Limited Purpose)* Pre-tax Commuter Plans* Employer-paid Life Insurance* Employer-paid Short + Term Disability* Long Term Disability (2 plans: Employer-paid or optional Self-paid) * Paid Parental Leave (4 weeks at 100%)* Employee Assistance Plan* Voluntary Life Insurance for team member, spouse and child * Voluntary Accidental Death for team member and spouse* Legal/ID Theft Plans* TeleHealth * Wellness via Omada Health (healthy living solution)* Travel Assistance* Business Travel Accident Coverage * Medical for foreign travel coverage * Employer-paid Pet Telehealth* Accident Insurance* Critical Illness Insurance* Hospital Indemnity Insurance* Volunteer Time Off * 10 Holidays * Summer Sizzle * On Demand Pay (Daily Pay) Work EnvironmentAbility to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Other Duties/ChangesThis job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1. EEO StatementC1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details, please view the EEO Policy Statement (EEO Policy Statement) and/or the current version of the workplace poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf; https://www.eeoc.gov/poster) Pay Range $60,000 - $120,000 Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay. E-Verify: E-Verify Right to Work: Right to Work Poster #LI-SA1 #LI-Remote

Responsibilities

The Project Manager will serve as the trusted customer interface for complex projects, coordinating internal resources and third-party vendors to ensure successful, on-time, on-budget delivery. Key duties include defining project scope, managing changes, tracking performance, performing risk management, and reporting status to management and clients.