JOB SUMMARY:

We are seeking a highly skilled and experienced Housekeeping Manager to oversee our company’s daily operations at Pembroke Lakes Mall in Pembroke Pines, FL. The role will be responsible for managing all aspects of our facility services business including hiring, employee training, budgeting, payroll and process improvement. This roles requires a hands-on approach and an individual who can lead by example with the custodial team, this is a working manager role. The ideal candidate will have strong leadership abilities, excellent problem-solving skills, and a proven track record in driving operational efficiency and be willing to roll up their sleeves to get things done. Experience with floor care machines such as buffers, scrubbers, etc. is a plus.

REQUIREMENTS:

• Proven experience in a leadership role within Janitorial or Facility Services
  -Floor care experience
• Strong business acumen with a deep understanding of operations management principles within facility services
• Excellent leadership skills with the ability to motivate and inspire teams
• Strategic thinker with the ability to develop and execute long-term plans
• Exceptional problem-solving abilities with a focus on continuous improvement
• Proficient in project management methodologies and tools
• Strong negotiation and conflict resolution skills
• Excellent communication and interpersonal skills

COMPUTER SKILLS:

Basic computer skills preferred.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead and manage a team of 10+ cleaners to ensure smooth operations for the assigned facility
• Monitor and analyze key performance indicators to identify areas for improvement and implement process enhancements
• Collaborate with cross-functional teams to streamline operations and drive efficiency
  -Build and maintain quality relationships with clients and employees alike
• Manage budgets and financial performance to achieve profitability targets
• Implement quality control measures to maintain high standards of product/service delivery
• Stay up-to-date with industry trends and best practices to drive innovation within the organization
  -Hiring, onboarding, orientation, training, performance management and payroll for employees.