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Project Manager at Unison Group
Mumbai, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Project Management, Stakeholder Communication, Incident Management, BAU Operations, Support Team Management, Escalation Handling, Data Platforms, Analytics, Data Engineering, Technical Delivery

Industry

Business Consulting and Services

Description
Junior Project Manager – BAU & Support OperationsRole Overview We are looking for a Junior Project Manager to manage BAU operations and support teams, acting as the primary point of contact for day-to-day queries from multiple stakeholders, including senior leadership. The role is delivery and communication focused, not a hands-on engineering role. Key Responsibilities (Mandatory) · Own BAU operations for assigned platforms/projects · Manage support queues, prioritize incoming BAU queries and incidents · Coordinate with L1/L2/L3 teams to ensure SLA and TAT adherence · Act as the single point of contact for stakeholders, including senior executives · Run daily/weekly BAU calls, status updates, and escalation management · Prepare and share BAU dashboards, incident reports, and executive summaries · Handle production issues, root cause coordination, and post-incident reviews · Maintain PM artifacts such as RAID logs, status reports, and action trackers Required Experience · 2–5 years of experience as Junior Project Manager, PMO, Operations Manager, or Delivery Coordinator · Hands-on BAU / Support team management experience (non-negotiable) · Strong stakeholder communication and expectation management skills · Experience handling escalations and executive-facing communication Good to Have · Exposure to data platforms, analytics, or Snowflake · Basic understanding of data engineering concepts · Experience working with technical delivery teams
Responsibilities
The Junior Project Manager will own BAU operations for assigned platforms/projects and manage support queues while prioritizing incoming queries and incidents. They will act as the primary point of contact for stakeholders and prepare BAU dashboards and incident reports.