Project Manager – VA Switchboard & Information Desk Services at Resolute Management Group LLC
Albany, NY 12208, USA -
Full Time


Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

45.0

Posted On

01 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Pmp, Hipaa, Health Insurance, Staff Scheduling, Service Contract Act

Industry

Information Technology/IT

Description

Location: Remote/Offsite (must attend meetings onsite as needed at 113 Holland Ave, Albany, NY 12208)
Schedule: Standard business hours + on-call availability for urgent issues
Pay Range: $40.00 – $45.00 per hour (plus health & welfare benefits)
About the Role
RMG is seeking an experienced Project Manager to oversee the Switchboard and Information Desk operations contract at the Albany Stratton VA Medical Center. The PM will supervise staff, ensure compliance with all contract requirements, and serve as the main liaison with the VA COR and contracting office.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in Business, Healthcare Administration, or related field
  • 3+ years of supervisory/project management experience
  • Knowledge of HIPAA and federal privacy/security standards
  • PMP or similar project management certification preferred
  • Ability to pass a federal background investigation

PREFERRED SKILLS

  • Prior experience supporting VA or federal healthcare contracts
  • Strong communication and reporting skills
  • Experience with staff scheduling and compliance monitoring
    Job Types: Full-time, Contract
    Pay: $40.00 - $45.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Application Question(s):

  • The pay range for this position is [$40–$45$/hr] under the Service Contract Act. Within that range, what is the lowest hourly rate you would be comfortable accepting?
  • This role is primarily remote with some onsite possibly needed, does that work for you? (Yes or No)

Education:

  • Bachelor’s (Required)

License/Certification:

  • Certified Project Manager / PMP (Required)

Ability to Commute:

  • Albany, NY 12208 (Required)

Work Location: Hybrid remote in Albany, NY 1220

Responsibilities
  • Supervise and support switchboard operators and information desk staff
  • Manage schedules, coverage, and quality control
  • Ensure compliance with HIPAA, VA privacy/security requirements, and Service Contract Act wages
  • Attend performance review meetings with COR and CO
  • Handle staffing issues and provide training as needed
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