POSITION OVERVIEW:

Serves as a single point of contact between our internal customers and Operations & Supply Chain (the Supply side). Responsible for customer orders from quote to shipment.

CORE QUALIFICATIONS:

• A 4-year technical or business degree from a respected college
• Minimum 5-7 years of total professional experience, with at least 5 years in project management within a manufacturing or engineered products environment.
• Experience in managing projects for technical or engineered products
• Medium to long-term project duration (9 months to 2 years+)
• Project commercial value include those up to several million dollars
• Multi-stakeholder project experience – end users, engineering firms, distributors, etc.
• Customer point of contact responsibility
• Successful cross-functional collaboration experience (Engineering, Manufacturing, Supply Chain, Quality); comfortable on the shop floor
• Experience managing multiple projects at different phases simultaneously
• Experience managing projects with international customers, destinations, engineering firms
• Clear leadership capability
• Strong communication skills – verbal, written, listening, questioning, presentations
• Self-starter; drive and tenacity; open-mindedness; adaptability. Capability to act as a change agent
• Excel and MRP fluency

• Own and manage customer sales orders from contract award through final delivery and payment.
• Develop and adjust project plans to align with customer expectations and internal capabilities.
• Coordinate with cross-functional teams (Engineering, Manufacturing, Supply Chain, Quality), manage project related constraints to ensure project execution.
• Communicate directly with customers, industry managers, and internal teams to resolve any delivery, quality, or payment issues.
• Monitor and ensure compliance with technical specifications and customer requirements.
• Develops and manages appropriate project budget and schedule in accordance with time and cost estimates in order to support sales goals/objectives
• Creates and communicates project schedules taking into consideration engineering capacity, manufacturing capacity, internal manufacturing readiness, and OEM supplier deliveries