Position Title: Project Manager Virtual Clinical Care Centre
Employment Type: Temporary Full Time
Position Classification: Health Mgr Lvl 3
Salary range: $127,150 per annum - $144,444 per annum + 12% super and benefits
Location: Gladesville with relocation to NSW Ambulance State Operations Centre, Sydney Olympic Park
Applications Close: 11:59 PM on 20 August, 2025
Are you a strategic leader with a drive to transform healthcare delivery? Join us as Project Manager and play a key role in advancing virtual care solutions that improve patient outcomes and experiences. Apply now!

ABOUT YOU:

We’re looking for someone who is passionate about improving healthcare delivery and thrives in a fast-paced, complex environment. You will bring a blend of strategic thinking, operational insight, and strong interpersonal skills to successfully lead and support this program.
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You have experience and/or training in a health-related field, with current knowledge or the ability to quickly gain knowledge of NSW Ambulance operations and the NSW health system.

• You demonstrate expertise in program management, including implementing local or regional projects with statewide impact, participating in organisational change, and applying redesign methodology and training.
• You excel at working in complex environments, engaging and influencing senior management and stakeholders to meet project needs effectively and on time.
• You thrive on facilitating change, analysing data, managing rostering, and supporting operational staff, developing practical solutions while balancing competing priorities.
• You are skilled in managing project scope, monitoring progress, and mitigating risks, with proven people management capabilities - including staff support, development, performance management, and resolving workplace issues such as bullying, grievances, and conflicts.
• You possess high-level communication, negotiation, and interpersonal skills, with the ability to prepare quality documentation, deliver presentations, facilitate workshops, and engage diverse audiences.
• You are highly organised, capable of prioritising and multitasking in demanding environments, always maintaining a customer-focused approach.
• You are proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and MS Teams.

• Plan, develop, implement, and evaluate a key project that supports comprehensive secondary triage to reduce pressure on paramedics, control centres, and hospitals.
• Collaborate with multidisciplinary teams - including paramedics, nurses, and doctors- as well as stakeholders across NSW Health, private contractors, and the community.
• Promote and monitor strategies to strengthen stakeholder engagement and ensure the successful delivery of NSW Ambulance’s contribution to the Strategic Workforce Infrastructure Team (SWIFT) program.
• Oversee all aspects of the program, ensuring it is delivered within agreed timeframes and budgets, while supporting the transformation of virtual healthcare delivery