The Project Officer provides support for a range of corporate services to the VSBA, particularly the ongoing running and development of the VSBA’s Learning and Development (L&D) Framework.
The role includes a high degree of stakeholder engagement with the VSBA Executive Team, Divisional Coordinators and Managers, and staff across the Department. The role will also include preparation of effective decision support tools such as reports, analysis and insights in the VSBA.

Specifically, the role is required to:

• Work collaboratively with external training provider/s and facilitators.
• Provide advice and support to VSBA management and staff in relation to learning and development matters.
• Coordinate scheduling of the L&D program modules including room bookings, IT set-up, preparing participant and facilitator materials and other activities to support the efficient delivery of training sessions
• Monitor training records including participant attendance and satisfaction rates and produce reports and/or analysis to present progress and success of the program.
• Support the ongoing maintenance and refresh of learning content to ensure continuous improvement, including maintaining an online platform to ensure accessibility for scheduling and accessing materials for VSBA staff.
• Coordinate and facilitate the monthly VSBA orientation sessions, and other events as needed.

All VSBA staff have a shared responsibility to meet the same service standards outlined in the VSBA Customer Service Charter. Our goal is to make every interaction with the VSBA a positive one for our customers, colleagues and key partners regardless of our individual role or team.