Project Operations & Business Performance Lead at Facility Performance Consulting Limited

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Governance Frameworks, Commercial Management, Financial Reporting, Data Analysis, Stakeholder Communication, Performance Reporting, Process Improvement, Project Tooling, Analytical Skills, Change Control, Team Leadership, Operational Efficiency, Risk Management, Dashboard Development, Client Satisfaction

Industry

Professional Services

Description

Company Description At FPC Global, we’re not just shaping the future—we’re building it. Our mission, "Building Tomorrow’s Digital Planet," reflects our unwavering commitment to transforming industries, creating smarter spaces, and driving sustainable progress. Since our founding in 2014, we have grown into a global leader with over 140 exceptional professionals, operating across the Americas, EMEA, APAC, and with our headquarters in London. We specialize in delivering integrated, cutting-edge consultancy services that span the entire facility lifecycle, ensuring that every project we undertake sets a new standard for innovation and excellence. Our business thrives on three dynamic pillars: FPC Global: Offering expert guidance in Technical Program & Project Management, Building Performance, Sustainability, and Cybersecurity, we ensure that every project succeeds and fulfills stakeholder aspirations. FPC Digital: Revolutionizing Digital Building Design and Operations, we create spaces that are not only efficient but also frictionless and forward-thinking. FPC Life Sciences: Empowering life sciences and pharmaceutical clients to deliver game-changing capital projects with precision and expertise. Job Description Role Overview As a specialist technology consulting firm experiencing consistent year-on-year growth, we are enhancing our project delivery tools and performance management processes. In line with our expansion and partnerships with some of the world’s leading technology organizations, we are seeking experienced professionals to support the planning and implementation of new operational processes and project delivery tools Key Responsibilities 1. Project, Program & Portfolio Process Development Lead the design and rollout of new project, program, and portfolio governance processes. Define and embed consistent standards for project initiation, tracking, and reporting, creating rollout plan for project team adoption using quantifiable measures. Partner with delivery teams to ensure new frameworks are understood and adopted effectively. 2. Project Tooling Framework Development Build and optimise project tooling (inc. but not limited to, Smartsheets, Deltek, Looker) structures to support project and portfolio governance, performance reporting, and automation. Manage data integrity and alignment across tooling dashboards, reports, and workflows. Serve as the subject matter expert for project tooling configuration and ongoing process improvement. 3. Commercial Management & Financial Reporting Oversee project and program intake from a commercial and governance perspective. Manage monthly invoicing to clients and monitor receivables to support accurate cashflow forecasting. Present regular financial and performance insights to finance and leadership, incorporating 6- and 12-month rolling forecasts, variance-to-budget analysis, and contextual narratives linking pipeline trends to overall business performance Collaborate with Project Leads to ensure contractual obligations are clearly defined and actively managed on a monthly basis. Define and manage monthly change control process for both scope & financial approval 4. Data & Reporting Leadership Managing Junior reports including a Data Analyst to build and maintain dashboards for performance tracking and decision-making. Drive continuous improvement in data visibility, accuracy, and reporting efficiency. Translate performance data into actionable insights for leadership and project teams. 5. Project Performance Oversight Monitor portfolio health, including schedule, budget, and resource performance. Identify risks, variances, and improvement opportunities, and work with project leads to resolve issues. Ensure that delivery teams operate within defined commercial and governance parameters. 6. Expertise & Delivery Mindset Hands-on in implementing new tools and processes, ensuring practical adoption across teams. Demonstrate strong commercial acumen with a clear understanding of cost, margin, and financial performance. Act as a bridge between operational delivery, data analytics, and commercial management. Skills & Experience Proven experience in creating & implementing new governance or delivery frameworks in a consultancy or technical services environment. Advanced Project Tooling capability—able to design, automate, and manage complex reporting environments. Strong commercial management background, including invoicing, forecasting, and project cashflow reporting. Demonstrated ability to lead data and reporting initiatives, ideally with experience managing analysts or dashboard developers. Excellent stakeholder communication skills and ability to operate at both strategic and operational levels. Success Indicators (KPIs) Timely and accurate delivery of governance and performance & commercial reporting. Measurable improvements in operational efficiency and process adherence. High team engagement and achievement of individual development goals. Increased Client satisfaction through program delivery, finance, and commercial leadership. Proactive identification and mitigation of client delivery and commercial risks. Qualifications Experience Required 5+ years’ experience in operations, business performance, or project management within a consulting, professional services, or technology organization. Proven experience developing and implementing governance or delivery frameworks across multiple teams or business units. Demonstrated commercial management expertise, including project financials, invoicing, forecasting, and cashflow reporting. Hands-on proficiency with project and portfolio management tools (e.g., Smartsheet, Deltek, Looker, Power BI, or equivalent). Strong analytical skills with the ability to translate data into actionable business insights. Experience leading or managing analysts or reporting resources. Excellent communication and stakeholder engagement skills, with the ability to operate effectively at both strategic and operational levels. Demonstrated ability to drive adoption of new processes and tools in fast-paced or growing organizations. Relevant professional certifications such as PMP, PRINCE2, MSP, or Lean Six Sigma. Additional Information This role is to be based in UK with frequent travel to London

Responsibilities

The role involves leading the design and rollout of project governance processes and optimizing project tooling frameworks. Additionally, it includes overseeing commercial management and financial reporting while ensuring effective project performance oversight.