Project Operations (Customer Success) at StickEarn

Special capital Region of Jakarta, Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Operations, Customer Success, Client Communication, Project Coordination, Implementation Management, Issue Escalation, Time Management, Communication Skills, Project Management Principles

Industry

Advertising Services

Description

🚀 Job Opportunity: Project Operations (Customer Success) at StickEarn About StickEarn StickEarn is an advertising technology company on a mission to transform Out-of-Home (OOH) advertising through technology, data, and creativity. We empower brands, agencies, and media owners to create impactful advertising experiences across Indonesia. Under the direction of Customer Success team, Project Operations will be responsible to support client projects. This includes planning, be the first point of contact for client, ensure the implementation will be done in a timely manner, and escalate any issues to the respective team. 🌟 What You’ll Do Serve as the main point of contact for all client communications related to StickEarn projects. Coordinate and maintain effective communication across internal divisions to ensure smooth project execution. Monitor and manage timelines for all client-related activities and project milestones. Continuously improve the quality of service and deliverables provided to clients. ✅ What We’re Looking For Bachelor’s degree in any major. Open to fresh graduates with a strong willingness to learn. Basic understanding of project management principles. Excellent time management skills and the ability to work under pressure. Strong verbal and written communication skills. 🎁 What We Offer Flexibility with our hybrid working setup Private insurance to keep you covered Training budget & laptop ownership program to boost your productivity & growth Competitive compensation package with annual bonus. Flexible & anniversary leaves to support work-life balance and celebrate milestones 👉 If you’re passionate about communication, project coordination, and customer service in a dynamic AdTech environment, this role is for you! Apply now and let’s grow together with StickEarn! *Only shortlisted candidates will be contacted.

Responsibilities

The role involves serving as the main point of contact for client communications regarding StickEarn projects, coordinating internal divisions for smooth execution, and monitoring project timelines and milestones. Responsibilities also include ensuring timely implementation and escalating any issues to the appropriate team.