Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
About the Role
The Newcomers Settlement & Integration (NSI) Shared Services team lead a variety of organisational wide projects to improve client experience and outcomes, build the capacity of community and drive practice improvement & efficiencies.
The purpose of this role is to lead collaborative engagements with community, internal programs and business support units to ensure the operational aspects of new community & sector capacity building initiatives run smoothly to achieve objectives. Supporting programs to design new initiatives to engage with the clients and communities they work with to address gaps and increase impact.
Another key aspect of this role is supporting SSI staff via the development of practice guidance and learning opportunities, ensuring the way SSI engages with community is based on evidence and best practice principles.
This role will take a lead on developing professional standard resources for clients, community and the sector which have the potential to be packaged. You will be supporting a range of projects meet their objectives of capacity building whilst leveraging potential commercialisation opportunities.
Please reach out to us for the full position description to review the key responsibilities and measures of success.
About You
Supporting the overall strategic goals of the Service Delivery Impact Hub and working closely with the Community Impact Manager, you will lead operations of new initiative development and implementation. You will play a key role in leading resource development for clients, community and sector capacity building.
Your success will lie in development of fit for purpose professional resources and increase in number of SSI staff engaging with community and the quality of engagement improved to progress initiatives and increase partnerships. You will be instrumental in establishing new initiatives in collaboration with service delivery and then handed over to program staff.
You will be a champion in shaping and supporting a respectful, non-judgemental, inclusive culture that promotes and upholds human rights and maintains an environment of trust, transparency, and accountability.

Please refer the Job description for details