JOB DESCRIPTION:

Madison College is excited to announce the position of Project & Process Portfolio Coordinator. The Strategic Projects and Initiatives (SPI) unit supports transformational change that improves the student experience through the coordination and facilitation of strategic projects and initiatives. In addition to providing direct change management services to business units across the organization, the Project & Process Portfolio Coordinator also performs administrative functions to support the operational efficacy of the SPI unit. Administrative responsibilities include overseeing and coordinating the operational functions of the SPI unit, promoting efficient workflows and effective communication internal and external to the team, and serving as the first point of contact for general matters relating to the Strategic Projects and Initiatives unit.
The primary focus for this position over the next twenty-four months will be working hands-on to aid in the successful implementation of Workday Student.
Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions. Come be part of our great team!
REQUIRED DOCUMENTS/DEADLINE: This position will be open until filled, with a first review date of September 21, 2025, at 11:59 pm. After this date, the recruitment may close without further notice. Failure to submit these documents by the first review date will render your application ineligible.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of project management, change management and business process analysis methodologies and tools.
• Knowledge of organizational strategy, operational effectiveness and process improvement principles.
• Skill in evaluating complex business processes, identifying improvement opportunities and implementing strategic solutions.
• Skill in data analysis and interpretation.
• Ability to manage multiple projects, prioritize competing demands and allocate resources.
• Ability to assess, develop and refine operational policies and procedures.
• Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
• Skill in effectively and respectfully communicating with others.

MINIMUM REQUIREMENTS:

• Education:

Bachelor’s Degree required. An Associate’s Degree may be considered with equivalent additional work experience.

• Experience:

4-6+ years of relevant, professional and progressive work experience.

• Preferred: Familiarity with enterprise technology solutions used in higher education environments, such as Workday Student or familiarity with higher education practices that promote student success and operational excellence.

• Provide process improvement and change management services to enhance institutional effectiveness and student services.
• Facilitate strategic initiatives, optimize operational workflows, and collaborate with stakeholders to align projects with institutional priorities and support the successful implementation of transformative initiatives.
• Assist business units with examining and documenting current state, researching best practices, and managing change to achieve ideal future state.
• Lead cross-functional teams to support Madison College’s transformational change efforts by facilitating change initiatives within Student Affairs and other student-facing areas.
• Beyond the current hands-on work, this position will eventually lead the daily operations of the Strategic Projects and Initiatives unit by managing the unit’s portfolio of work.
• Manage SPI’s portfolio of work: scope future work, estimate resource allocation, facilitate project intake, triage, and prioritization processes; ensure alignment of team members’ expertise with work assignments; balance team members’ workloads to optimize capacity and ensure internal equity.
• Guide the operational effectiveness of the Strategic Project and Initiatives unit through the development of operational policies and procedures.
• Conduct post-project evaluations.