Project/Program Mgr at ServiceNow

Staines-upon-Thames, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Agile, AI Integration, Scrum, Problem Solving, Communication, Financial Management, Change Control, Testing, Release Management, Metrics Tracking, Stakeholder Management, Implementation, Team Guidance, Crisis Management, Workflow Automation

Industry

Software Development

Description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Take small to large IT Business Applications programs/projects from original concept through final implementation Develop detailed program/project execution plan, and manage some implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints Provide overall communication and work with all areas affected by the program/project including partners, business sponsors and vendors Organize Scrum rituals (Planning, Stand-ups, review, retrospective, etc.) Promote organizational understanding of Agile roles and to help teams and individuals transitioning from waterfall to Agile Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 8+ years of hands-on project management experience Experience managing multiple large programs/projects, in enterprise environments delivering business applications for one or more departments Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement Experience guiding teams and provide technical solutions while mitigating or removing hurdles / obstacles Experience overcoming project crisis Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Fixed Term - Employee (Fixed Term) Region: EMEA - Europe, Middle East and Africa Work Persona: Flexible

Responsibilities

The role involves managing IT Business Applications programs/projects from concept to implementation, including financial management and communication with stakeholders. The candidate will also organize Scrum rituals and promote Agile practices within the organization.