Project Support, Client Operations - 6 month FTC at GRAVITA
London E1, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

05 Sep, 25

Salary

0.0

Posted On

06 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cch, Sharepoint, Service Lines, Excel, Presentation Skills, Powerpoint

Industry

Financial Services

Description

We’re Gravita: the accountants fuelling ambitious businesses. We’re a full service, tech-enabled firm, working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world.
We’re growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.
Our mission is to become the UK’s leading tech-enabled accounting firm for SMEs. We have ambitious goals and our high-calibre team work hard to achieve them. We are one team with one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you’ll not only be working on exciting client challenges, you’ll also be helping us shape the future of accounting.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE:

  • Previous experience in a compliance support role, particularly involving client onboarding, AML checks, and data management in systems like CCH and DMS, is highly desirable.
  • Strong command of Microsoft Office Suite (Word, Excel, PowerPoint) as well as SharePoint.
  • Exceptional attention to detail with the ability to manage multiple priorities in a fast-paced environment.
  • Willingness to collaborate with the client operations team, compliance team and support other service lines where necessary.
  • Proactive and enthusiastic, with a positive attitude and a can-do approach.
  • Excellent ability to problem solve and use own initiative; and
  • Confident communication and presentation skills.
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Responsibilities

THE ROLE

Gravita is undergoing a period of significant transformation as we evolve our processes and the way we engage with our clients. We are looking for someone to join our team to manage and deliver the operational work required from our Client Operations team across multiple ongoing transformation projects.
This role will sit within the team and use the same systems and processes, ensuring strong integration with day-to-day operations. You will play a pivotal role in supporting the client operations workstreams—particularly focusing on onboarding, maintenance, and disengagement—while ensuring compliance with legal, regulatory, and internal standards, and above all, delivering a high-quality client experience.

You’ll work closely with the Compliance team to:

  • Manage and maintain accurate client records across systems
  • Ensure appropriate Anti-Money Laundering (AML) measures are applied
  • Embed regulatory requirements into client lifecycle processes
  • Support wider compliance initiatives as needed

This is a hands-on, collaborative role for someone who thrives in a fast-paced, change-focused environment and wants to make a meaningful impact on how we serve and support our clients.

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