Project Support Officer, Maintenance at Department Of Family And Community Services nsw

Parramatta, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

110271.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Coordination, Financial Management, Documentation Management, Budget Tracking, Expenditure Tracking, Procurement Support, Meeting Coordination, Record Keeping, Stakeholder Communication, Minute Taking, Calendar Management, Purchase Orders, Invoicing, Data Analysis, Dashboard Development

Industry

Government Administration

Description

Project Support Officer, Maintenance Location: Parramatta (hybrid Parramatta office and work from home) Employment type: Ongoing Full-time Salary: Clerk Grade 5/6, $99,938 to $110,271 pa, plus employer’s contribution to superannuation and annual leave loading Your role The Project Support Officer (Maintenance) plays a key enabling role within Infrastructure & Assets Branch by providing essential administrative, coordination, and financial management support to the Corrective Services NSW (CSNSW) and Youth Justice (YJ) maintenance teams. The position helps ensure maintenance activities run smoothly by managing documentation, tracking budgets and expenditure, provide maintenance, reporting supporting procurement processes, coordinating meetings and reporting, and maintaining accurate records across the portfolio. By working closely with operational maintenance staff, contractors, and internal stakeholders, the role strengthens governance, improves workflow efficiency, and supports the delivery of safe, compliant, and well‑maintained custodial and youth justice facilities. What you’ll do As part of the Infrastructure Operations team within Infrastructure and Assets, you will be responsible for but not limited to providing essential day‑to‑day support to the CSNSW and Youth Justice maintenance teams by coordinating administrative, financial, reporting and operational activities that keep the portfolio running smoothly. The role manages core administrative functions such as minute‑taking, meeting coordination, calendar management, document control, and stakeholder communication. It also supports financial processes including purchase orders, invoicing, budget tracking, and reporting to ensure accurate and timely maintenance expenditure management. The position contributes to operational reporting by preparing dashboards, briefing notes, collating data, and maintaining records that support decision‑making. While primarily office‑based, the role may occasionally visit custodial centres to support site meetings, gain operational context, and strengthen relationships with on‑site staff and contractors. This combination of administrative, financial, and operational support makes the role a key enabler of effective maintenance delivery across the custodial and youth justice portfolios. The Infrastructure Operations unit is a fast‑paced, collaborative environment that supports the delivery of safe, compliant, and reliable maintenance services across both CSNSW and Youth Justice portfolios. The successful candidate will be joining a small, supportive team of maintenance professionals who work closely with operational staff, contractors, and internal stakeholders to keep high‑risk custodial facilities functioning effectively. Reporting directly to the Senior Operations Manager, this role will work alongside Lead Maintenance Coordinators and Maintenance Coordinators, contributing to a culture that values teamwork, accountability, and proactive problem‑solving. The environment is dynamic and service‑driven, with a strong focus on communication, responsiveness, and maintaining high standards of safety and operational integrity. What we’re looking for The ideal candidate for the Project Support Officer (Maintenance) role is someone who brings strong technical capability, a proactive mindset, and a genuine willingness to learn in a supportive and fast‑paced environment. You will have solid proficiency across Microsoft Office, particularly advanced Excel skills for data analysis and financial tracking, along with experience using or an aptitude to learn Power BI for reporting and dashboard development. A background in financial administration, procurement support, or maintenance‑related coordination will help you succeed, as will strong organisational skills and the ability to manage competing tasks with accuracy and attention to detail. The ideal candidate is adaptable, comfortable taking on varied responsibilities, and confident engaging with stakeholders across CSNSW and Youth Justice. They will thrive in a collaborative team, demonstrate initiative, and bring a positive, solutions‑focused approach. You will have a current NSW drivers’ licence and a willingness to drive throughout NSW from time to time. You will also be exposed to hierarchical custodial environments as part of the role. Download the role description. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. What We Offer We offer a variety of benefits, including: A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment! Are you ready to join us? Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages). Applications close Monday, 2nd March 2026 at 11:59pm AEST. Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Joshua Hamade, Senior Operations Manager on 0408 621 202 or via email at joshua.hamade@dcj.nsw.gov.au. If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via thikimyen.nguyen@dcj.nsw.gov.au Visit Recruitment adjustments on the DCJ website to learn more.Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

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Responsibilities

The role provides essential administrative, coordination, and financial management support to the Corrective Services NSW and Youth Justice maintenance teams, ensuring maintenance activities run smoothly through managing documentation, tracking budgets, and supporting procurement processes. Responsibilities include core administrative functions like minute-taking and meeting coordination, supporting financial processes such as purchase orders and invoicing, and preparing operational reports and dashboards.