Project Support Officer

at  Ofgem

JOB SUMMARY

Ofgem focuses on safeguarding UK energy consumers, guaranteeing a dependable, cost-effective, and environmentally friendly energy supply. Our efforts are key in progressing towards a Net Zero carbon-neutral energy system, a universally endorsed goal. Every team member significantly contributes to devising innovative energy solutions that favour both consumers and the environment.
We are seeking an experienced Project Support Officer to work in a small team to implement digital and data transformation initiatives. The successful candidate will be part of the Markets Data Improvement Programme and is responsible for supporting the coordination and reporting of this multi-year programme focused on digital and data transformation.
As a Project Support Officer, you will have experience in project and programme management, along with a pragmatic approach that maintains a balance between governance and rigour while balancing the needs of key stakeholders.
Your responsibilities will include supporting the effective operation of the PMO function, aiding in project and programme governance arrangements and assisting in the review and revision of the current Project Management Framework and templates. You will also provide support to projects as needed, evaluate PMO tools and techniques to facilitate positive changes in the PMO function’s operation and maintain the resource schedule for all projects. It will be your responsibility to ensure everything is up-to-date and functioning smoothly.
Starting in this role, you will be in charge of establishing PMO standards and creating processes to improve how we work. You will play a crucial role in supporting important projects which will include planning meetings and taking detailed minutes to ensure projects move forward smoothly.
This position is about being thorough, staying organised, and always thinking one step ahead to prevent problems before they happen.
Join Ofgem, where our inclusive culture celebrates diversity and drives innovation. We’re committed to empowering our team to be their authentic selves, ensuring we represent our communities effectively. Be part of our mission to shape the future of energy regulation and sustainability. Apply now to make a real with us.

JOB DESCRIPTION

Working within the Markets Data Improvement Programme alongside a wide range of stakeholders in the Markets Directorate-General, you will be responsible for supporting the monitoring, coordination and reporting on this multi-year programme focused on digital and data transformation.

You will work within a small team of staff who are responsible for:

• Leading on the implementation of digital and data transformation initiatives
• Ensuring proper governance is implemented & adhered to

The role requires knowledge of best practices in the operation of a Programme Management Office.
This role will require a collaborative approach in working with colleagues both within and outside the Markets Directorate-General. The right candidate will have project and programme management experience, and a pragmatic approach that balances the need for governance and rigor, while not over-burdening the stakeholders.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack and Role Profile attached for full details.

Benefits
Alongside your salary of £24,623, OFGEM contributes £6,648 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Things you need to know

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

KEY RESPONSIBILITIES

• Support an effective PMO function.
• Support with project and programme governance arrangements.
• Support the review of and revise the existing Project Management Framework and templates.
• Support projects as required.
• Assess PMO tools and techniques and bring about positive change to how the PMO function operates.
• Keep the resource schedule updated for all projects.

You will work within a small team of staff who are responsible for:

• Leading on the implementation of digital and data transformation initiatives
• Ensuring proper governance is implemented & adhered t