We are seeking a highly motivated and thorough candidate to join our forward-thinking and supportive team. The role is integral in managing and optimising the company’s asset portfolio, ensuring effective investment strategies, and driving sustainable growth.
You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.

The successful candidate will possess strong organisational skills, attention to detail, and the ability to work collaboratively across departments, providing an essential role in ensuring the efficient and effective support service to the Asset Management & Investment team. This role involves providing support during planning, programming and delivery of proposed and ongoing projects..
You will be responsible for setting standards for project development and project monitoring, to lead for the Asset Strategy and Investment team in all aspects of customer service and engagement on construction related projects. You will need to liaise closely with customers in their homes, to discuss their specific circumstances and create household profiles to assist the delivery of planned/cyclical maintenance programmes with the minimum of disruption. Work closely with external/internal partners in identifying solutions where residents have non-standard installation requirements/difficulties. To be the main point of contact for customers who are experiencing difficulties with the implementation of planned maintenance/cyclical works to their homes and assist in any other customer related issue for Property Services.