SKILLS AND EXPERIENCES:

• Previous experience of working with adults with learning disabilities
• Enthusiastic and flexible with a strong “can-do” attitude
• Ability to work as part of a team and on own initiative
• Strong organisational skills as well as functional literacy and numeracy
• Ability to react quickly to changing priorities whilst working to deadlines and targets
• NVQ3 in Health and Social Care, or willingness to work towards is essential

• Providing support to encourage our customers with a range of learning disabilities to maximise their own potential and independence
• Being a first point of call to receive and direct all customer and customer queries
• Supporting progress towards independence in managing positive mental health
• Offering one-to-one support as required
• Promoting safety by undertaking risk assessments and reviewing customers’ needs
• Regularly assessing the needs of customers, writing, and updating support plans
• Developing professional relationships with customers, using appropriate and clear communication to ensure their personal choice, privacy and dignity is maintained
• Delivery of small group activities to promote recovery and well-being