Job Title: Food & Beverage Assistant
Reports to: Bar Manager
Location: Prom Bar, The Riverside Park Hotel & Leisure Club
We are looking for a dynamic and customer-focused Food and Beverage Assistant to join our busy team here in the hotel. This role is key in ensuring guests receive exceptional service, whether they’re enjoying a meal, a drink, or a special event. You’ll be working in a fast-paced, high-energy environment, balancing bar service, food running, and general hospitality duties. Shifts may include late nights, weekends, and holidays.
Key Responsibilities:

Guest Service:

• Provide a warm, friendly, and professional welcome to all guests.
• Take and process food and drink orders efficiently, ensuring accuracy.
• Offer recommendations on menu items, including food and beverages.
• Ensure prompt service and proactively engage with guests to enhance their experience.

Bar & Beverage Service:

• Prepare and serve a wide range of drinks, including cocktails, beers, wines, and soft drinks.
• Follow responsible alcohol service guidelines and recognise when to refuse service.
• Maintain a clean and organised bar area, ensuring stock levels are adequate.

Food Service & Table Maintenance:

• Assist in delivering food orders from the kitchen to guests’ tables.
• Ensure correct food presentation and verify special requests.
• Set up and clear tables efficiently, maintaining a high standard of cleanliness.

Upkeep & Cleanliness:

• Keep the bar, dining, and service areas clean and well-organised.
• Follow hygiene and sanitation standards to maintain a safe environment.
• Assist with end-of-shift cleaning tasks, including restocking supplies.

Guest Interaction & Problem-Solving:

• Handle guest inquiries, complaints, and special requests professionally.
• Anticipate guest needs and go the extra mile to provide a memorable experience.

Cash Handling & Compliance:

• Process payments accurately, including cash, card, and room charges.
• Follow hotel policies on cash handling, stock control, and security.
• Adhere to all food safety, health, and licensing regulations.

Qualifications & Skills:

• Previous experience in a bar, restaurant, or hospitality role is preferred but not required.
• Strong communication and teamwork skills.
• A passion for providing outstanding customer service.
• Ability to work in a fast-paced, high-energy environment.
• Knowledge of food safety and hygiene standards (training provided).
• Flexibility to work evenings, weekends, and late nights as required.

Job Types: Full-time, Permanent
Pay: From €13.80 per hour
Expected hours: 31 – 36 per week

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• Gym membership
• On-site gym
• On-site parking

Schedule:

• Weekend availability

Work authorisation:

• Ireland (required)

Work Location: In person
Expected start date: 24/02/202

Please refer the Job description for details