JOB DESCRIPTION

As a member of the Promotional Spend & Rebate team, your primary responsibility will be to analyse and process promotional invoices. These invoices relate to claims for promotional funding across a range of brands represented by SHS, including Terry’s Chocolate Orange, as well as our owned brands such as WKD and Shloer. A key part of this role involves obtaining the necessary invoices and documentation that contain relevant information to enable the validation and settlement process to be carried out efficiently and accurately.

• Assist the team by using the High Radius system to register promotional invoices and supporting documentation, assigning them to the appropriate owners and resolvers within agreed timelines.
• Work with customers to ensure promotional invoices are raised correctly, with full details provided and sent to the correct destination. Influence customer claims in terms of frequency and volume received.
• Support the validation of promotional invoices using various tools, business information, and any appropriate backup documentation provided.
• Assist with rebate settlement of promotional invoices and efficiently send recharges to Brand Owners in the correct format.
• Maintain key data from each Division and their respective teams to allow for accurate distribution.
• Build and maintain strong relationships with internal and external stakeholders and customers, liaising with account managers, business managers, finance teams, and other shared service departments.
• Maintain a customer and Brand Owner focused approach to ensure the highest level of service is provided.
• Oversee promotional invoices to be paid to customers, ensuring all checks are completed before payment proposals are submitted.
• Help keep customer ledgers clean and up to date.