Proof of Income Specialist at St Francis House NWA Inc

Springdale, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Customer Service, Form Completion Assistance, Eligibility Determination, Data Entry Accuracy, Electronic Medical Record (EMR) Management, Regulatory Adherence, HIPAA/HITECH Compliance, Interpersonal Skills, Teamwork, Independent Work, Microsoft Office Software Proficiency, Practice Management System Proficiency, Travel

Industry

Description

Job Description Community Clinic is a patient-directed Community Health Center, which provides affordable primary health care and supportive services to our neighbors in Northwest Arkansas. Community Health Centers, also known as Federally Qualified Health Centers, is a Federal designation whereby community health needs are identified and are responded to appropriately. We provide health care using a Patient-Centered Medical Home (PCMH) approach: the needs of the patient come first. Community Clinic recognizes that every employee plays a vital role. We care. You belong. Job Summary Community Clinic is seeking a detail-oriented Proof of Income Specialist! The Proof of Income Specialist (POI) is responsible for obtaining and processing patient financial information used to determine eligibility for the sliding scale discount provided by Community Clinic. This position is full-time Monday - Friday 8:00 AM - 5:00 PM and reports in person to our Springdale Admin location in Springdale, AR. Key Responsibilities * Provides exceptional customer service during all aspects of a patient visit to Community Clinic. * Assists patients with the completion of applicable forms and required supporting documents. * Ensures fair and consistent application of guidelines used in determining patient eligibility for a discount. * Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly. * Coordinates with front desk staff on required patient information in the EMR or applicable forms. * Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA. * Ensures that the Community Clinic will not cause or allow any organizational practice, activity, decision or circumstance which is unlawful, imprudent, and negligent, contrary to mission, vision or policies or in violation of commonly accepted nonprofit or professional ethics. * With respect to the treatment of users, our Clinic’s Staff may not cause or allow conditions, procedures, or decisions that are unfair, unsafe, undignified, discriminatory or preferential, or fail to provide appropriate confidentiality. * Ensures that the Community Clinic protects our IRS tax-exempt status (501(c)(3) at all times. * Ability to travel for activities such as meetings, classes, and workshops. Must be able to travel by air as needed to attend training, conferences, and related activities, including overnight travel. * Other duties, as assigned. Qualifications * High School diploma or equivalent is required. * 1 year of clerical experience (basic math, clerical, filing, scanning, attaching documents) preferred * Bilingual Spanish/English preferred. * Ability to work and function independently and within a team. * Strong interpersonal skills and the ability to work effectively with people of all backgrounds. * Knowledge of computer software such as Microsoft Office Software. * Able to perform proficiently on current practice management system and/or electronic medical records. Why Work at Community Clinic? * Be part of a mission-driven organization committed to providing access to health-care to everyone in your community! * Excellent Benefits Package including: * Health, Vision, Dental and Life Insurance * 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!) * Paid Time Off and Holidays * Employee Discounts for Care Monday - Friday 8:00 AM - 5:00 PM 40 Hours

Responsibilities

The Proof of Income Specialist is responsible for obtaining and processing patient financial information to determine eligibility for the sliding scale discount provided by the Community Clinic. Key duties include assisting patients with required forms, ensuring fair application of guidelines, and accurately entering patient information into the EMR.