Overview

We are seeking a detail-oriented and proactive Property Administrator to join our team. The ideal candidate will play a crucial role in the efficient management of our properties, ensuring that all administrative tasks are completed accurately and promptly. This position requires strong organisational skills, excellent phone etiquette, and the ability to manage data entry effectively. Familiarity with property management software such as Yardi is highly desirable.

Responsibilities

• Manage daily administrative tasks related to property management, including data entry and record maintenance.
• Handle incoming phone calls with professionalism, providing information and assistance to tenants and prospective residents.
• Assist in the upselling of available properties and services to enhance occupancy rates.
• Coordinate property viewings and follow up with potential tenants.
• Maintain accurate records of tenant interactions, lease agreements, and property details.
• Support the property management team in various office tasks to ensure smooth operations.
• Respond promptly to tenant inquiries and resolve any issues that may arise during their tenancy.

Requirements

• Proven experience in an administrative role, preferably within property management or a related field.
• Strong data entry skills with attention to detail and accuracy.
• Excellent phone etiquette and communication skills, both verbal and written.
• Familiarity with property management software is an advantage.
• Ability to upsell services effectively while maintaining a customer-focused approach.
• Proficient in standard office software applications (e.g., Microsoft Office Suite).
• Strong organisational skills with the ability to multitask and prioritise effectively in a fast-paced environment.
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