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Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

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If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site

ABOUT THE ROLE

As a Property Appraisal Claims Consultant, you’ll leverage your expertise to support management and the Property appraisal team. Your role will involve training, quality assurance activities, and managing both small and large, complex claims files.

WHAT YOU’LL DO HERE:

• Provide technical support to major loss appraisers and property claims specialists on estimating to ensure operational excellence ad effective indemnity control.
• Collaborate with management to design, develop and facilitate technical claims training initiatives and programs related to process and workflow changes
• Conduct audits of claims estimates to ensure compliance with company standards and enhance Claims functions.
• Identify trends in work performed by the contractors and restorers within the Intact network to ensure adherence to standards, policies, and quality restoration methods.
• Participate in regional and national projects aimed at improving Claims processes and personnel to better serve customers and meet company goals.
• Ensure claims standards and procedures comply with contracts, applicable legislation, and case law.
• Work with the different regions to streamline Standards & Procedures.
• Provide operational support related to Standards & Procedures during the activation of the CAT Plan.
• Attend meetings and collaborate with key partners and stakeholders as required.
• Act as a technical quality, complaints, and training resource for the management team.
• Assist in managing the appraisal process for commercial and personal property losses.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique