CAPITAL REGIONAL DISTRICT - CAPITAL REGION HOUSING CORPORATIONPROPERTY ASSISTANT - HOUSING ADMINISTRATION

Req ID: 1420
Business Unit: Housing Planning and Protective Services
Division: Regional Housing
Regular/ Auxiliary: Auxiliary; up to 12 month term
Rate of Pay: $35.74 - $37.90 per hour; plus 14% in lieu of benefits
Hours of Work: 70 hours bi-weekly
Closing Date: Open until filled, submission review to begin on June 2, 2025

SUMMARY

This position is responsible for the immediate day to day delivery of the administration of tenant’s unit turnover with prescribed timelines. This position regularly communicates, collaborates and coordinates with CRHC applicants, tenants and other CRHC staff to ensure CRHC goals and objectives are achieved while maintaining respectful and professional relations.

KEY SKILLS & ABILITIES

• Excellent communication (verbal and written), interpersonal and customer service skills.
• Considerable experience with and understanding of social housing or other non-profit social services.
• Advanced accurate keyboarding and data entry skills.
• Advanced attention to detail with a commitment to data accuracy and integrity.
• Strong MS Word, Excel, PowerPoint and Outlook and SharePoint skills.
• Considerable experience with and understanding of Enterprise Resource Planning (ERP) systems such as SAP.
• Strong ability to work independently in a fast paced and constantly changing environment.
• Strong ability to deal with applicants, tenants and the general public in stressful situations.
• Strong ability to work effectively in a team environment and individually with minimal supervision.

QUALIFICATIONS

• Diploma in a related discipline
• A minimum of 5 years’ directly related experience
• An equivalent combination of education and experience

• Coordination of vacancies and azdministration of rent subsidies
• Coordinates housing applications, performs residency references and credit checks and determines acceptance or rejection of applications.
• Coordinates vacancies.
• Maintains and updates waitlists.
• Uses discretion in working with and addressing complex needs of clients and third parties.
• Coordinates vacancy showings with caretakers and prospective tenants.
• Prepares tenancy documentation.
• Liaises with tenants and potential tenants related to applications and CRHC processes, including explaining tenant agreements, rights/responsibilities and the services provided by CRHC.
• Maintains the Housing Registry to ensure records accurately reflect vacancy status and to ensure correct subsidy amounts are being received from BC Housing.
• Completes Applications for Rent Subsidy for all eligible tenants according to program guidelines, including the review of documentation submitted to support the application.
• Provides information to tenants, applicants and the general public on social housing programs, eligibility requirements and tenancy policies.
• Assists with completion of new Applications for Housing with the Housing Registry.
• Liaises with caretaking staff to ensure that tenant notices are distributed.