PROPERTY ASSISTANT – NOTTINGHAM (PBSA)

Location: Nottingham
Salary: Up to £25,500 per annum
Contract: Full-time, Permanent
Hours: 40 hours per week (5 out of 7 days, including occasional weekends)

ABOUT US

Student Facility Management is a growing national operator of Purpose-Built Student Accommodation (PBSA), managing schemes across the UK. With around 2,800 beds in our portfolio, we’re committed to delivering outstanding service, well-managed student homes, and a great living experience for our residents.

THE ROLE

We’re looking for a motivated Property Assistant to join our Nottingham team, working across two sites located in walking distance to each other. Working closely with the City Manager, you’ll be at the heart of our Operations — helping convert enquiries into bookings, supporting property management, and helping us achieve 100% occupancy.

KEY RESPONSIBILITIES

• Convert customer enquiries into confirmed room bookings.
• Deliver an exceptional student experience by providing outstanding service and resolving queries or complaints quickly.
• Achieve and exceed KPIs related to occupancy and bookings.
• Assist with property management, compliance checks, and day-to-day building operations.
• Support the maintenance team to ensure all health, safety, and compliance obligations are met.
• Keep up to date with trends in the student accommodation and lettings market.
• Chase rent arrears professionally and effectively.
• Collaborate with colleagues to achieve sales and operational goals.