No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

• Supporting Property Managers and their portfolio
• Escalate unresolved or complex issues to the Property Manager or Senior PC
• Ensuring Qube & Cheat sheets are updated with relevant information (including PA and access info)
• Confidently issue letters via the correct correspondence on Qube (including breach of lease letters)
• Managing MCP efficiently (i.e. adding updates where necessary, assigning requests to the correct person, correct categorising, unacknowledged below 10 daily etc.)
• Raise detailed work orders and quotation requests
• Action customer queries via MCP
• Visit sites for better understanding and learning development (not a must)
• Deal with fob/key requests
• Phone support if needed
• Action insurance claims depending on complexity
• Maintain accurate records of all actions taken for audit and compliance