Property Experience Coordinator - Nashville at GoodNight Stay, LLC

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

0.0

Posted On

13 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property Inspection, Vendor Management, Guest Services, Work Order Management, Inventory Management, Hospitality, Problem Solving, Logistics Coordination, Communication, Time Management

Industry

Hospitality

Description

Description Property Experience Coordinator — Nashville Goodnight Stay | Starting at $18/hr and Up, DOE Join a Team That Sets the Standard for Luxury Hospitality At Goodnight Stay, we don't just manage properties — we craft extraordinary experiences. As one of the premier luxury corporate and vacation rental management companies in the United States, we combine 25 years of industry expertise with cutting-edge technology and a genuine passion for hospitality. Our portfolio spans some of the most sought-after destinations in the country, and every property in it reflects our unwavering commitment to design, comfort, and concierge-level service. We believe a life well-lived is a life full of incredible memories — and our team is the reason those memories happen. If you thrive in a fast-paced, guest-focused environment and take pride in keeping things running beautifully behind the scenes, we want to hear from you. What We Promise You Starting pay at $18/hr and up, based on your experience Paid Time Off — because recharging matters Mileage Reimbursement — we cover your miles Health Insurance Options — your wellbeing is a priority A supportive, team-oriented culture where your contributions are seen and valued Opportunity to grow with a company that has thrived for over two decades The Role: Property Experience Coordinator The Property Experience Coordinator is the heartbeat of our on-the-ground operations. You're the person who ensures every property is guest-ready, every vendor shows up on time, and every detail — from the keypad to the kitchen — is exactly right. You'll work across our portfolio of upscale short-term rental homes, coordinating with our housekeeping teams, maintenance technicians, and guest services staff to deliver the flawless stays Goodnight Stay is known for. This is a highly visible, hands-on role where no two days look exactly the same. If you love variety, ownership over your work, and the satisfaction of a job well done, this is your kind of position. What You'll Do Inspect & Maintain — Conduct regularly scheduled property inspections with a sharp eye for detail, identifying maintenance needs, cleanliness issues, and supply gaps before guests ever notice them Coordinate Vendors — Manage and direct housekeepers, maintenance technicians, and service providers to ensure timely, quality work Support Guest Requests — Respond to in-house guest needs with professionalism and speed, reducing escalations to the support team Manage Work Orders — Create, prioritize, and process work orders; document damages with appropriate detail for billing and repair tracking Onboard New Properties — Support the addition of new homes to our portfolio, including utility appointments, smart technology installation, and initial inspections Manage Inventory — Monitor, order, and organize guest supplies and in-unit amenities across all properties Collaborate Daily — Work closely with Owner Success Managers, Guest Services, and the Onboarding Team to align on priorities and daily task loads Attend Team Meetings — Stay connected and aligned with local team goals and updates Dispatch Efficiently — Bundle work orders strategically by location to maximize productivity Deliver Results — Manage logistics, organize by urgency, and execute with minimal supervision Who You Are You don't need a perfect resume — you need the right mindset and a genuine care for quality. Here's what will set you up for success: Hospitality-minded — You understand that the little things make the biggest difference for guests Organized & proactive — You juggle multiple priorities without dropping the ball Self-directed — You can manage your own day, stay on task, and ask for help when you need it Professional & personable — You represent Goodnight Stay well with guests, owners, and vendors alike Adaptable — You roll with changes, pivot quickly, and see challenges as opportunities Communicative — You keep your team informed and respond promptly in the field A problem-solver — You handle what you can and escalate what you can't with clear, accurate information About Goodnight Stay Goodnight Stay operates a portfolio of individually designed, fully furnished luxury short-term rental homes in Scottsdale and Nashville. Each home features modern décor, smart technology, standardized premium amenities, and full-service concierge support. We've built our reputation over 25 years on one simple belief: travelers deserve more than a place to sleep — they deserve a stay they'll remember. Come help us deliver that, every single day. Goodnight Stay is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team. Requirements Requirements Vacation rental property management experience recommended (we'll train on our systems and processes) Background in hospitality, property management, real estate, or maintenance is a strong plus Reliable personal vehicle and valid driver's license (properties are within ~10-mile radius, with expansion ongoing) Smartphone for field communication, reporting, and task management Availability to work weekdays and weekends, up to 40 hours per week Basic toolkit and maintenance knowledge a plus Ability to climb stairs and lift up to 25 lbs unassisted

Responsibilities

The Property Experience Coordinator ensures luxury rental properties are guest-ready by conducting inspections and managing maintenance and housekeeping vendors. They handle guest requests, process work orders, and support the onboarding of new properties into the portfolio.