GENERAL RESPONSIBILITIES

Provide administrative and clerical support; Ensure that residents receive courteous reception and services; Handle all incoming calls in a professional manner; Meet and greet all visitors and the general public; Assist Management Staff with special projects, administrative tasks and other non-property management related work.

ESSENTIAL DUTIES

• Maintain professional and courteous relationships with other staff members, current and prospective residents, and suppliers, vendors and professionals servicing the company,
• Act as receptionist for residents and visitors,
• Answer, direct and return phone calls as necessary,
• Type, distribute and file correspondence and resident certification paperwork,
• Schedule, coordinate and assist in preparation for meetings and miscellaneous projects as directed,
• Update and maintain all resident log books, phone lists, and emergency contact information,
• Stay well-versed in company policies and procedures,
• Take a lead role in understanding and updating all front desk emergency procedures and policies, as well as communicating any emergency policy changes to all other front desk employees,
• Process and complete residential applications in property management software program (Onesite),
• Maintain and update property(s) waiting list and waiting list applicant files,
• Contact waiting list applicants via mail when units become vacant or go on notice,
• Prepare and complete annual waiting list periodic assessments,
• Create, complete and close all maintenance tickets in property management software program (OneSite),
• Assist with Semi-Annual residential unit housekeeping and maintenance inspections,
• Manages office supply inventory by completing weekly inventory and recommending supply orders to Property Manager,
• Make bank deposits for property as needed,
• Ensure the safety, comfort and privacy of all property residents. Strive for good resident/management relations to retain desirable residents,
• Accurately complete assignments in a timely manner,
• Perform any other duties which may be assigned by Property Manager and/or Regional Property Manager.
  Salary Range: $45k - $47k
  Benefits: Health, Dental, Vision, Life & Disability Insurance, 401(k) with company matching, Paid time off