Property Management Coordinator at Downtown Women’s Center

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

26.51

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property management, Affordable housing compliance, Rent administration, Record keeping, Audit readiness, Trauma-informed care, Microsoft Office Suite, Communication skills, Organizational skills, Problem-solving, Mathematical calculations, Data entry, Compliance monitoring, Interpersonal skills, Collaboration

Industry

Description

About DWC The Downtown Women’s Center (DWC) ends homelessness through safe housing and supportive services centered on wellness, employment, and advocacy. For nearly 50 years, DWC has led Los Angeles in providing women-and-survivor-centered housing and care that has ended homelessness for thousands of people. DWC’s proven model helps people move from crisis to long-term stability, while strengthening communities and improving systems. For more information, visit downtownwomenscenter.org. Summary  Under the direction of the Property and Compliance Senior Manager, this role supports the mission of the Downtown Women’s Center by helping ensure the smooth, compliant operation of 119 Permanent Supportive Housing (PSH) units serving individuals on their path to long-term housing stability. This position plays a key role in rent administration and compliance, including processing and posting rent, identifying residents with missed or late payments, and preparing and issuing required notices in alignment with agency policy and HACLA requirements. The role also ensures that tenant records are accurate, complete, and consistently maintained. The position supports the full lifecycle of resident documentation, including establishing organized and compliant files at move-in and maintaining proper storage and retention of move-out records. This work directly contributes to audit readiness and supports consistent, accountable housing operations. In addition, this role provides day-to-day operational support across the property, including assisting with unit inspections, supporting resident tours, and stepping in to cover key responsibilities as needed. Essential Functions * Support day-to-day operations of Downtown Women’s Center Permanent Supportive Housing (PSH) sites, ensuring alignment with agency and funding requirements * Coordinate rent administration processes, including monthly rent posting in Buildium, monitoring tenant ledgers, tracking outstanding balances, and working with Finance to resolve discrepancies * Follow up on rent collection with residents, identify non-payment trends, and escalate concerns as needed with management support * Prepare and issue non-payment notices and violations; track and document cases to support ERB processes and enforcement protocols using a trauma-informed approach * Create, organize, and maintain complete resident files (move-in, ongoing, and move-out), ensuring all documentation is accurate and compliant * Prepare move-in files prior to lease execution and process move-out files in accordance with agency policy, including proper storage and retention * Maintain files in audit-ready condition and support internal and external audits, including preparing and organizing required documentation * Coordinate with supportive services staff to support resident stability, including communication regarding accounts, transitions, and resident-related concerns * Support annual recertifications and ongoing compliance requirements * Assist with operational needs such as unit inspections, tours, and general site support, particularly in the absence of senior staff * Stay informed on federal, state, and local housing regulations and best practices through ongoing training and professional development Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies * Strong interpersonal, written, and verbal communication skills * Ability to work collaboratively with property management and cross-functional teams * Ability to build and maintain effective working relationships * Strong organizational skills and attention to detail * Ability to prioritize tasks and follow through in a fast-paced environment Supervisory Responsibility  This position does not have supervisory responsibilities. Work Environment This position operates in a combination of office and residential housing environments across Downtown Women’s Center Permanent Supportive Housing (PSH) sites. Work takes place both in administrative office settings and within residential buildings where participants live and receive services. The role requires regular movement between buildings and routine entry into residential units for inspections, file verification, and operational support. Work environments may vary and can include high-traffic areas, shared spaces, and active housing sites serving individuals with diverse needs and lived experiences. Staff should be comfortable working in dynamic environments and interacting with residents, staff, and partners throughout the day. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing systems. Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to communicate effectively, including speaking and hearing. Specific vision abilities required include close vision and the ability to adjust focus. This position requires the ability to move between multiple work areas and buildings, enter residential units, and perform tasks such as lifting files, opening filing cabinets, bending, and occasionally standing on a stool. Position Type and Expected Hours of Work  This is a part-time, non-exempt position (approximately 24 hours per week). Flexibility is required during peak periods such as rent cycles, audits, and recertification Travel  Must be able to travel between multiple Downtown Women’s Center properties as needed to support rent collection. Work Location Must be able to work onsite as scheduled. Required Education and Experience  * 2+ years of experience in affordable housing, property management, or a related field * Working knowledge of housing compliance requirements (e.g., TCAC, HUD, HACLA, or similar funding sources) * Experience supporting administrative or compliance-related processes * Strong organizational and communication skills * Proficiency in Microsoft Office and property management systems * Ability to work within a trauma-informed, housing-focused environment Required Knowledge/Skills/Position Qualifications * Strong attention to detail with the ability to organize, track, and maintain accurate records * Ability to prioritize tasks, manage deadlines, and follow through consistently * Strong analytical and problem-solving skills * Ability to perform basic mathematical calculations related to rent, deposits, and adjustments * Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and Teams * Ability to work effectively with diverse populations and demonstrate cultural humility * Ability to collaborate with cross-functional teams and communicate clearly across departments * Spanish language proficiency preferred * Must be a California resident living within 80 miles of the office * Must provide documentation of a negative TB test result within the past twelve (12) months prior to the first day of employment Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are. Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Fair Chance Act Statement Downtown Women’s Center will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Downtown Women’s Center is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Other Duties  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Responsibilities

The Property Management Coordinator supports the operation of permanent supportive housing units by managing rent administration, compliance, and resident documentation. This role also provides operational support through unit inspections, resident tours, and maintaining audit-ready resident files.