Key Responsibilities

• Support and execute day-to-day administrative operations across a multi-unit residential property portfolio.
• Prepare and submit regular operational, financial, and occupancy reports to higher management.
• Maintain strong, professional communication and relationships across multiple landlords and tenants.
• Supervise, schedule, and follow up on repair and maintenance work carried out by outside maintenance teams and third-party contractors.
• Process end-to-end lease administration, including contract preparation, renewals, terminations, and tenant onboarding.
• Monitor rent collections, PM Fee Collections, track payments, and follow up on outstanding arrears.
• Supervise regular property inspections through our Inshouse Property Inspector and update administrative documentation.
• Address and resolve tenant inquiries, complaints, and service requests in a customer-focused manner.
• Keep precise, up-to-date physical and digital records of property files, tenancy contracts, and operational performance metrics.
• Ensure all property activities comply with UAE real estate rental laws, local regulations, and RERA guidelines.

Applicant Criteria & Requirements

• Experience: Minimum 2 years of proven experience in Property Management Administration or Residential Property Operations. Must have direct experience managing administrative workflows for multiple residential units, landlord accounts, external service vendors, and reporting directly to leadership.
• Communication: Exceptional verbal and written fluency in English.
• Arabic language proficiency is a Preference.
• Skills: Advanced negotiation skills, Professional Communication Skills, strong customer service mindset, efficient vendor supervision, administrative reporting, and excellent organizational ability, Professional Communication Skills.
• Attributes: Smart, open-minded, proactive, and able to multitask and prioritize effectively in a fast-paced environment.
• Knowledge: Sound understanding of UAE real estate rental laws, RERA processes, and tenancy documentation.
• Technical Proficiency: Hands-on experience with property management software and administrative reporting tools, including the Ejari System.
• Pay: AED4,000.00 - AED7,000.00 per month