JOB DESCRIPTION

Section: Tenant Services
Division: Housing Operations
Department: Community Services
Initial Reporting Location: 10 Elm Street
Job Status: Permanent Position (Bilingual - English/French)
Affiliation: Non union
Hours of Work: 70 hours bi-weekly
Shift Work Required: No
Range of Pay: Group 11 - $3,197.60 to $3,764.60 bi-weekly

QUALIFICATIONS:

• College Diploma in a related discipline (e.g., Business Administration, Social Sciences or Public Administration) from a recognized Community College with Canadian accreditation.
• Additional specialized training (e.g., Certificate in Property Management) considered a definite asset.
• Additional educational initiatives to update and expand competencies considered an asset.
• Minimum of five (5) years of related experience including experience in residential property management.
• CGS’s priorities.
• Applicable legislation and related regulations.
• Social Housing issues, policies, and programs.
• Extensive knowledge of the Residential Tenancies Act and applicable notices.
• Principle and practices of Property Management.
• Thorough understanding of Microsoft Office applications and Property Management software.
• Current and emerging management issues within CGS as they affect the Division.
• Best practices within areas of responsibility.
• Horizontal linkages to other relevant governmental levels and services as well as the private sector.
• Understand and meet the needs of customers.
• Set and achieve high standards for the Division.
• Create enthusiasm and motivation for employees within the Division.
• Create and respond appropriately to a continuous learning environment.
• Manage conflict; mediate disputes; assist in reaching consensus.
• Diplomacy when interacting with tenants, especially during difficult conversations.
• Mental and physical fitness to perform essential job functions.
• High tolerance to change and ambiguity.
• Confidence and enthusiasm.
• Crisis management skills.
• Personal commitment to address the demand of the stakeholders.
• Excellent use of English; verbally and in writing.
• French verbal skills and a good working knowledge of written French is required.
• May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver’s license, have an acceptable driving record, and personal insurance coverage.
• Provide, at own cost, a Vulnerable Sector Check.
  Competencies: Competency Library - Level 2 Proficiency (Supervisory)
  This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.
  Development opportunity range of pay: $2,912.70 to $3,427.20 bi-weekly. The successful candidate will be paid at the reduced range until the minimum qualifications have been met.

Please refer the Job description for details