We have an opportunity for an energetic, driven, Property Manager to join our dynamic team.
Since 1958, Drewlo Holdings has been constructing and operating rental apartment towers across Southwestern Ontario and has provided homes to thousands of Canadians.
Reporting to the COO, you will take the lead on all aspects of property management for 10 or more high-rise buildings.
As the Property Manager, your responsibilities are as follows:
· Ensure maximum level of customer service is provided to residents; respond to and address resident complaints and concerns
· Oversee, direct and motivate site staff
· Oversee training and ensure retention of site staff
· Process and approve necessary incident reports, invoices, and administrative service requests
· Conduct physical inspections of properties on a regular basis, providing direction for maintenance, grounds and custodial staff in meeting established property standards
· Ensure properties are prepared for the move-in of new tenants
· Conduct move-out inspections and work with team members to address repairs, maintenance, and statements of account for security deposits
· Work with contractors and vendors in a professional manner to ensure maintenance and scheduled tasks are completed on time
· Understand and meet federal, provincial, and local laws, bylaws, codes and property standards
· Ensure compliance with the Residential Tenancies Act
· Collaborate with maintenance, revenue management, leasing and central services teams to ensure the smooth delivery of an exceptional customer experience
· Other duties as assigned

REQUIREMENTS:

· A passion for excellence in customer service delivery
· Minimum 5 years property management experience is required
· Multi-residential operations experience is required
· Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner
· Exceptional written and oral communication skills
· Excellent organizational skills with a strong ability to multi-task
· Strong interpersonal skills
· Strong command of MS Office products: Word, Excel, PowerPoint
· Detail-oriented; able to resolve problems using facts, sound reasoning and common sense
· Forward thinking with an ability to develop creative strategic solutions to issues
· MUST have a valid and clean G driver’s license

Please refer the Job description for details