JOB OVERVIEW:

As a Property Manager you will be responsible for the daily management of a portfolio of cooperative and condominium hi-rise properties in Manhattan.

SKILLS & QUALIFICATIONS:

• Bachelor’s degree required. Certifications desired
• Five (5)+ years experience in New York City residential condominium and cooperative property management
• Practices and adheres to FirstService Residential Global Service Standards.
• Conducts business at all times with the highest standards of personal, professional and ethical conduct.
• Performs or assists with any operations as required to maintain workflow and to meet schedules. Notifies supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensures all safety precautions are followed while performing the work.
• Follows all policies and Standard Operating Procedures as instructed by Management.
• Performs any range of special projects, tasks and other related duties as assigned.

• Oversee all aspects of building management while acting as a liaison between the Board, tenants and the Company.
• Responsible for leading Board of Director/Manager meetings by keeping focus on the agenda created.
• Load tasks onto the resident/building database, FSRconnect, in Task Administration within 48 hours of any board or annual meeting.
• Prepare Board meeting minutes in a timely and professional fashion and deliver to Board within three days of meeting.
• Submit board meeting “agenda packages” to Board as required but at least four days prior to meetings using the Meeting Management System.
• Responsible for handling emergency situations and crisis management.
• Supervision and training of building staff members (union and non-union).
• Conduct thorough interviews for potential building open positions. Responsible for the coordination of background and drug tests of potential new hires.
• Conduct and manage adequate training of new staff members, as well as the ongoing training of existing staff.
• Impose progressive disciplinary action if and when required.
• Responsible for the development and implementation of building staff work schedules as well as weekly approvals of building staff payroll in ADP.
• Conduct periodic staff performance evaluations. Develop improvement strategies for the performance of building staff members.
• Monitor the cash and reserve funds of the property.
• Responsible for final review of operating statements and monthly financial reports.
• Actively participate in the preparation of annual operational budgets
• Assist the property accountant in the presentation of the annual budget to the Board.
• Keep track of property financial variance reports.
• Constantly seek, evaluate, and execute methods to preserve client cash and capital.
• Responsible for overseeing building repairs and apartment alterations.
• Approve payment of vendor invoices via accounts payable software, AvidXchange.
• Diligently monitor and take appropriate action on delinquent tenant/shareholder owner accounts.
• Ensure that all building permits, licenses, and etc. are compliant with state and local rules and regulations.
• Responsible for taking immediate action to resolve new violations.
• Ensure that old violations of record are resolved on a timely basis.
• Ensure implementation of security and safety safeguards and procedures for portfolio of properties managed.
• Perform regular property inspections to ensure building safety, maintenance, cleanliness, etc.
• Responsible for the communication of mechanical/building deficiencies and issues with building staff and other appropriate parties involved.
• Identify, discuss, plan, and negotiate with vendors to complete all necessary capital improvement projects.
• Responsible for ensuring proper vendor insurance with Vive and assisting with annual building insurance renewals, including coordinating and completing any required scheduling insurance tasks.
• Responsible for overseeing the maintenance requirements of the properties’ physical plants, such as boiler conversions and HVAC systems, and regularly obtaining vendor service contract proposals for Board review.
• Interface with all internal department personnel (accounting, compliance, closings, etc.).
• Maintain and organize electronic and paper tenant and building files.
• Respond to all communications (phone, email, etc.) in a timely and professional manner, ensuring same-day responses to emails and calls received before 3 PM.
• Be familiar with critical provisions of client management contracts.
• Maintain substantial compliance and follow Property Management Best Practices, particularly FSRconnect.
• Email the supervisor within 24 hours of a board or annual meeting with a succinct description of the general tone of the meeting, and ensure the property questionnaire is kept current with any relevant updates.