ABOUT US:

Hemmingfords Estate and Netting Agents is a respected estate agency located in the heart of Islington. We pride ourselves on delivering exceptional property management services across North London. As our portfolio grows, we’re seeking an experienced Property Manager to join our team.

REQUIREMENTS:

• Experience: At least 3 years’ experience in residential property management in the UK.
• Software Knowledge: Proficiency with property management CRMs; knowledge of Alto is a significant advantage.
• Legislative Understanding: Solid knowledge of UK property law, rental regulations, and industry standards.
• Communication Skills: Clear and confident communication, both written and verbal.
• Organisation & Time Management: Strong organisational skills with the ability to multitask and prioritise a busy workload.
• Problem-Solving: Ability to resolve issues quickly and efficiently using sound judgement.

ROLE OVERVIEW:

We are looking for a dedicated Property Manager with a minimum of 3 years’ experience in residential property management. The ideal candidate will be comfortable managing a large and varied portfolio, ensuring properties are maintained to a high standard and offering excellent service to both landlords and tenants.

KEY RESPONSIBILITIES:

• Portfolio Management: Manage a substantial portfolio of residential properties, overseeing all day-to-day operations effectively.
• Tenant Relations: Act as the main point of contact for tenants, handling queries, concerns, and maintenance requests in a timely and professional manner.
• Property Inspections: Conduct routine property inspections and ensure properties meet regulatory and safety standards.
• Maintenance Coordination: Liaise with contractors and tradespeople to arrange repairs and maintenance, ensuring issues are resolved promptly.
• Rent Collection & Arrears Management: Oversee rent collection processes, address late payments, and liaise with tenants to resolve arrears.
• Compliance: Ensure all managed properties comply with current UK legislation, safety regulations, and landlord obligations.
• CRM Systems: Confidently use property management software, ideally Alto, to manage records, coordinate tasks, and communicate with managers.