KNOWLEDGE, SKILLS, AND ABILITIES

• Bachelor’s degree (or equivalent combination of education and experience)
• Minimum of five years within the property management industry
• Minimum of two years of supervisory experience in a management position, which includes annual budget processing, accounting, compliance, and interviewing/selection/performance management of employees
• Experience with Public Housing, Project-based Voucher, Tax Credit and Section 8 is highly preferred
• Scheduling flexibility based on business needs
• Excellent interpersonal skills
• Strong written and verbal communication skills
• Advanced customer service and problem-solving skills
• Technically proficient in Microsoft Office
• Ability to work in a fast-paced, action-oriented environment
• Ability to establish relationships across the organization and at various hierarchical levels
• Ability to travel up to 10% of the time

• Ensures the property meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc.
• Develop a resource directory of providers for us by both management staff and residents.
• Prepare reports on supportive service activities and serve as a liaison with nonprofit partners, the State’s Housing Finance Agency, and other governmental/reporting agencies as required.
• Promote onsite educational events which may include subjects relating to health care, job search seminars (job fairs), and life skills training.
• Develops and administers operating and capital expense budgets which reflect the owner’s performance
• Forecasts and oversees major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.
• Performs operational reviews and take corrective action to address deficiencies
• Maintains complete, accurate, legible and compliant documentation and property files
• Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures
• Manages resident relations and coordinate requests for repairs or maintenance
• Completes the initial application as well as annual re-certifications for all funding sources accurately and on-time to ensure compliance with applicable program/s (e.g. Low-Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.)
• Coordinates candidate interviews and partner with district or regional manager to make well-informed hiring determinations
• Facilitates new hire orientation, on-boarding and training
• Provides ongoing, balanced performance feedback to employees
• Counsel underperforming employees and provide direct commentary to their improve performance
  Requirements: