Property Manager - Luxury Lease Up at Sail

Edina, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

75000.0

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property Management, Lease-up, Financial Reporting, Customer Service, Hospitality, Rent Collection, Budgeting, Yardi, Leadership, Communication, Operational Excellence, Compliance, Team Collaboration, Problem Solving, Organization

Industry

Real Estate

Description

Description ABOUT SAIL & THE POSITION At SAIL, we believe property management should be both high-performing and deeply human. Our team is driven by a commitment to giving our personal best, staying intellectually curious, valuing relationships, and showing up with enthusiasm each day. We care about results, but we care just as much about how we get there, through accountability, collaboration, strong follow-through, and a genuine desire to positively impact the lives of our residents, clients, partners, and each other. We’re preparing to open a brand-new community in downtown Wayzata and are looking for the right person to help bring it to life. Opening in May 2026, Norra is thoughtfully designed to feel more like a private club than a traditional apartment community, with refined finishes, hospitality-driven service, and amenity spaces curated to elevate everyday living. Residents will enjoy an outdoor spa and sundeck, poolside cabanas and lounge areas, fitness center, golf and sports simulator suite, co-working space and conference room, private dining room, club room, sauna, outdoor grilling and dining areas, and a stocked coffee and tea bar. SAIL is seeking an experienced Assistant Property Manager to help lead the lease-up and day-to-day execution at Norra. This is not a role for someone looking to simply maintain the status quo. We are looking for a high-capacity, highly accountable professional who takes pride in details, moves with urgency, builds trust quickly, and brings mature judgment to a fast-moving environment. This person will help create the resident and prospect experience from the ground up and will play a critical role in setting the tone for the community’s success. WHAT YOU’LL DO Deliver an elevated resident experience Establish a service culture where residents feel known, cared for, and proud to call Norra home Respond to resident needs with urgency, professionalism, warmth, and follow-through Oversee move-ins, transfers, renewals, and resident communication with a high degree of accuracy and care Lead resident touchpoints and community events that align with Norra’s boutique, hospitality-driven brand Create an exceptional prospect journey from first inquiry through move-in Lead operational excellence Own rent collection, delinquency follow-up, ledger review, reporting, and office operations Manage applications, leases, notices, renewals, and compliance-related documentation accurately and on time Maintain strong organization across files, systems, reports, and financial records Proactively identify issues before they become problems and drive solutions Partner with maintenance and cross-functional teams to ensure seamless operations and strong community presentation Partner closely with the Regional Manager, Corporate Marketing, and Leasing Teams to drive leasing velocity, conversion, and occupancy goals Help build the community from the beginning Serve as the on-site leader during pre-leasing, opening, and early operations Be a stabilizing, positive presence during lease-up and periods of change Adapt quickly as priorities shift and business needs evolve Take ownership of results while stepping in where needed for the good of the team Represent SAIL and Norra with professionalism in every interaction WHAT WE’RE LOOKING FOR 3+ years of property management experience required, with strong preference for prior Property Manager experience or a comparable leadership role Lease-up experience strongly preferred Proven ability to manage both the customer-facing and operational sides of a community Strong financial and operational aptitude, including collections, reporting, leases, budgeting, and resident accounts Excellent written and verbal communication skills Strong organizational skills and follow-through Ability to work with pace, manage multiple priorities, and maintain a high standard of execution Professional presence and sound judgment Hospitality mindset with a genuine desire to create an outstanding experience for residents and prospects Experience with Yardi or comparable property management software preferred WHY JOIN SAIL At SAIL, we believe great property management is about more than keeping a building running. It is about creating experiences, building trust, and delivering operational excellence with consistency. Our team is made up of people who care deeply, think critically, and take pride in doing meaningful work at a high level. Norra is a special opportunity to be part of a flagship boutique lease-up in Wayzata and help shape the foundation of a community from day one. Requirements WHO YOU ARE You are someone who: Brings personal ownership to your work Notices the details that others miss Communicates clearly and professionally Follows through without needing to be chased down Thrives in a high-expectation, team-first environment Balances warmth and hospitality with accountability and results Values relationships, continuous learning, and doing things the right way

Responsibilities

The Property Manager will lead the lease-up and daily operations of a new luxury community, ensuring high resident satisfaction and operational efficiency. They will oversee financial reporting, rent collection, and community events while fostering a hospitality-driven service culture.