Description:
As the Property Manager, you will have the opportunity to significantly impact and contribute to the lives of our residents and team members by providing a comfortable environment and a well-maintained living space. This role allows you to showcase your leadership skills as you manage a team of leasing and service professionals.
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can positively impact our resident and team member experience.

• Lead a dynamic team through embodying Mission Rock’s culture and emphasizing collaboration, communication, and transparency
• Oversee multiple locations simultaneously
• Develop and managing the property budget to meet or exceed owner’s expectations
• Ensure the property is operating at optimal performance, including the physical asset, operational performance, and resident and team member sentiment
• Work closely with the Service Manager (and the entire Service team) to ensure apartment homes and turns align with Mission Rock standards to achieve the Mission
• Evaluate the property daily for curb appeal and general cleanliness, through the lens of the customer and owner
• Drive and manage relationships and events for residents, leading by example and embodying Mission Rock’s mission to provide the highest quality of service to our customers
• Coordinate and maintain vendor partnerships for services such as landscaping, cleaning, and pest control
• Oversee and ensure meaningful and effective communication (emails, phone calls, social media, and in-person conversations) with all customers (residents, clients, team members, vendor partners) that adhere to Mission Rock’s expectations; drive accountability within the team to ensure quality and consistent interactions
• Demonstrate and deliver on a passion to develop the team, including Assistant Property Manager, Leasing Consultants, and Service Team Members
• Oversee and own the quality of the property’s leasing process, file execution, and stay abreast of industry and legislative requirements
• Own and preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc., including driving accountability with the tea