ABOUT US:

St. Clare’s Housing is a non-profit housing provider dedicated to creating safe, affordable, and supportive housing for individuals and families who have experienced homelessness. We operate 7 apartment buildings in Toronto’s downtown core, working in solidarity with tenants to ensure long-term, successful tenancies. Our team is committed to social justice and driven by the belief that housing is a human right.

SUMMARY OF POSITION

The Property Manager is responsible for steering the ship of the building. This requires knowing the building intimately, supervising its cleaners and maintenance staff, coordinating with trades, and making sure you take a proactive approach to capital repairs and improvements. The property manager also works as part of team to keep tenants housed by coordinating move ins and doing timely and accurate rent collection and subsidy administration. Where appropriate, the Property Manager will work in collaboration with the Community and Partnership Co-Ordinator, the referring agencies and other employees of the building to assist the tenants in the development of a vibrant and healthy tenant community.

QUALIFICATIONS:

· Experience in property management or related field, ideally in affordable housing or social housing sectors.
· Strong knowledge of building systems, repairs, and maintenance procedures.
· Excellent interpersonal skills and experience working with vulnerable populations, including those facing mental health challenges, addiction, and trauma.
· Strong organizational and budgeting skills.
· Ability to handle emergency situations calmly and efficiently.
· Familiarity with Toronto housing regulations and health/safety standards.
· Proficiency in MS Office and property management software.
· Knowledge of RGi

ACCOUNTABILITY

The Property Manager is accountable to the Senior Property Manager.

DUTIES

The duties of the Property Manager fall under the following categories:

• Financial Management

Bookkeeping
· Cooperate with the bookkeeper in areas where their respective responsibilities complement and, of necessity, overlap;
· Cooperate with the organization’s Auditors when necessary;
Rent Collection
· Receive rent and make deposits;
· Issue late payment notices to tenants;
· Prepare arrears reports for the Board;
· Administer the lease and Arrears Policy with respect to delinquent accounts;
· Issue rent increase and other notices to members
Spending
· Ensure all expenditures, including payroll expenditures, are authorized according to the building’s spending policy;
· Administer the building’s petty cash fund.
Subsidy Program
· Administer subsidy program in accordance with program guidelines.