PROPERTY NEGOTIATOR / ADMINISTRATOR – NOTTINGHAM (PBSA)

Location: Nottingham
Salary: Up to £12750 per annum
Contract: Part-time, Permanent
Hours: 20 hours per week (5 out of 7 days, including occasional weekends)

ABOUT US

Student Facility Management is a growing national operator of Purpose-Built Student Accommodation (PBSA), managing schemes across the UK. With around 2,800 beds in our portfolio, we’re committed to delivering outstanding service, well-managed student homes, and a great living experience for our residents.

THE ROLE

We’re looking for a motivated Property Negotiator / Administrator to join our Chester team, working across two sites located opposite each other. Working closely with the Property Manager, you’ll be at the heart of our lettings operation — converting enquiries into bookings, supporting property management, and helping us achieve 100% occupancy.

KEY RESPONSIBILITIES

• Convert customer enquiries into confirmed room bookings.
• Deliver an exceptional student experience by providing outstanding service and resolving queries or complaints quickly.
• Achieve and exceed KPIs related to occupancy and bookings.
• Assist with property management, compliance checks, and day-to-day building operations.
• Support the maintenance team to ensure all health, safety, and compliance obligations are met.
• Keep up to date with trends in the student accommodation and lettings market.
• Chase rent arrears professionally and effectively.
• Collaborate with colleagues to achieve sales and operational goals.